Unable to create Clocks, only Countdowns

  • Resolved williamwm

    (@williamwm)


    1 year, 6 months ago

    Unable to create Clocks, only Countdowns. The only option in the sub-menu under “Countdown & Clocks” is “Add New Countdown”.

    When clicking on “Countdown types”, there are Clocks visible. But when you click on them, it only creates a countdown.

    WordPress 6.7
    Countdown Builder 2.8.0.9

    • This topic was modified 1 year, 6 months ago by williamwm.
Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author adamskaat

    (@adamskaat)

    1 year, 6 months ago

    Hello @williamwm,

    Thank you for bringing this to our attention. Based on the description of your issue, it seems that there might be something specific to your website setup causing the problem. I tested the latest free version of the Countdown, Coming Soon, Maintenance – Countdown & Clock plugin, and everything appears to be working as expected.

    To help clarify, I’ve created a video demonstrating how the plugin should function:
    Watch Video Here

    Could you please provide additional details about your issue? For instance:

    1. Are there any errors displayed when you try to create a Clock?
    2. Have you checked for plugin conflicts or cleared your cache?

    Once I have more details, I’ll be happy to guide you further in resolving this and assist you in creating Clocks.

    Looking forward to your reply!

    Best regards,

    Adam

    • This reply was modified 1 year, 6 months ago by adamskaat.
    Plugin Author adamskaat

    (@adamskaat)

    1 year, 6 months ago

    Dear @williamwm,

    Please dont forget and please reply, we need to understand your case, why you think our clock type do not work.

    Looking forward to your reply.

    ivoo97

    (@ivoo97)

    1 year, 6 months ago

    The problem is with the clock 3 after creating it nothing happens and you end up with a countdown and after adding it in the page nothing is vvisible

    Plugin Author adamskaat

    (@adamskaat)

    1 year, 6 months ago

    Dear @ivoo97,

    That’s quite strange because I created it on my end, and everything is working as shown in this video:
    https://www.youtube.com/watch?v=YBDb6OSn5E0&ab_channel=AdamSkaat.

    Could you share a URL where I can see the issue? Alternatively, could you provide more details about what you have done so far?
    It would also be helpful if you could send a screenshot of the saved clock settings.

    Additionally, could you please let me know your PHP version and WordPress version?

    Looking forward to your response!

    Plugin Author adamskaat

    (@adamskaat)

    1 year, 5 months ago

    Dear @williamwm,

    We still looking forward to hearing more details about related to your this request.
    We could not keep open your current this request, when you will give more details please answer via separate request

Viewing 5 replies - 1 through 5 (of 5 total)

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