Unable To Create Forms

  • Resolved mjrising

    (@mjrising)


    5 years, 2 months ago

    This is a repeat to an another topic. Which is marked as spam by mistake by automatic moderator bot. I know to wait until it’s makes as not a spam but still I’m in a very urgent situation , i completed site only Forms are pending.

    I’m unable to create forms , like not able to even click the button also import works but still have some issues in editing stuff and save functions also. Create poll button works. I’m on wordpress 5.7 but my other sites in 5.7 with forminator works like charm, when I did Inspect Element i found 18 errors when I click create form button which shows unhandled exception and some js file names and i think some thing is interfering i tried wp debug but failed in it too…

    I’m in a extreme need if any one from dev team can fix that I’m ready to give the credentials…

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Imran – WPMU DEV Support

    (@wpmudev-support9)

    5 years, 2 months ago

    Hi @mjrising,

    Thank you for contacting us.

    Sorry to hear about your current issue. I have checked your site and based on the errors given, you may be having a conflict with Forminator and either your theme or an optimization plugin not allowing Forminator’s create button to work properly.

    Please try to deactivate any caching or optimization plugin/setting you currently have enabled. As a second test, deactivate your current Gosolar theme and test using a default theme like twenty-twenty one.

    If the theme is at fault here, you would need to consider switching themes, reinstalling and having the latest version, or reaching out to Theme support to get assist on the current JS errors found.

    Best,
    Jonathan S

    Thread Starter mjrising

    (@mjrising)

    5 years, 2 months ago

    Got this on jQuery Warning :

    http://gb.dgbirdmedia.in/wp-content/plugins/forminator/build/front/front.multi.min.js: ‘ready’ event is deprecated

    Plugin Support Jair – WPMU DEV Support

    (@wpmudevsupport15)

    5 years, 2 months ago

    Hey there @mjrising, thank you for following up.

    I was wondering if it was possible for you to run a plugin/theme conflict test? This will help to know if the issue is coming from a conflict or if something else is causing it.

    I would suggest creating a backup first before starting the conflict test.

    Regards,

    Jorge

    Plugin Support Patrick – WPMU DEV Support

    (@wpmudevsupport12)

    5 years, 2 months ago

    Hi @mjrising

    I hope you are doing well and safe!

    We haven’t heard from you in a while, I’ll mark this thread as resolved.

    Feel free to let us know if you have any additional question or problem.

    Best Regards
    Patrick Freitas

Viewing 4 replies - 1 through 4 (of 4 total)

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