Unable to customise theme | ww.wp.xz.cn

Resolved viewfromgorgie
(@viewfromgorgie)

7 years, 10 months ago

Hi,

After the latest update of the theme, I am now unfortunately unable to customise it. When I attempt to, all the page shows is the box suggesting I upgrade to Pro… and nothing else.

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Jaroslav Svetlik
(@jerryscg)

7 years, 10 months ago

Hello @viewfromgorgie,

This is really strange, i think it’s a jQuery conflict or something related to jQuery issue and it’s most possibly that you have installed some plugins which could be a main issue of this conflict.

My suggestion is that you disable latest installed plugin(s) and see if theme customization will start working correctly.

Regards

Thread Starter viewfromgorgie
(@viewfromgorgie)

7 years, 10 months ago

Thanks Jerry,

I’ll give that a try.

Thread Starter viewfromgorgie
(@viewfromgorgie)

7 years, 10 months ago

Perfect… it was a poll plugin that I had added.

Thanks again.

Jaroslav Svetlik
(@jerryscg)

7 years, 10 months ago

@viewfromgorgie,

We are glad that you have resolved issue.

Best Regards

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘Unable to customise theme’ is closed to new replies.

4 replies
2 participants
Last reply from: Jaroslav Svetlik
Last activity: 7 years, 10 months ago
Status: resolved