Unable to customise theme

  • Resolved viewfromgorgie

    (@viewfromgorgie)


    8 years ago

    Hi,

    After the latest update of the theme, I am now unfortunately unable to customise it. When I attempt to, all the page shows is the box suggesting I upgrade to Pro… and nothing else.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Jaroslav Svetlik

    (@jerryscg)

    8 years ago

    Hello @viewfromgorgie,

    This is really strange, i think it’s a jQuery conflict or something related to jQuery issue and it’s most possibly that you have installed some plugins which could be a main issue of this conflict.

    My suggestion is that you disable latest installed plugin(s) and see if theme customization will start working correctly.

    Regards

    Thread Starter viewfromgorgie

    (@viewfromgorgie)

    8 years ago

    Thanks Jerry,

    I’ll give that a try.

    Thread Starter viewfromgorgie

    (@viewfromgorgie)

    8 years ago

    Perfect… it was a poll plugin that I had added.

    Thanks again.

    Jaroslav Svetlik

    (@jerryscg)

    8 years ago

    @viewfromgorgie,

    We are glad that you have resolved issue.

    Best Regards

Viewing 4 replies - 1 through 4 (of 4 total)

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