Unable to decode Mollie response: Array, sometimes

  • Resolved Bert Schipperijn

    (@bertschipperijn)


    3 years ago

    This week suddenly we get a lot of clients getting “Het lijkt erop dat er geen betaalmethoden beschikbaar zijn voor je staat.” At the backend mollie “Unable to decode Mollie response: ‘Array’.” If I switch to different country sometimes it does work and all mollie payments are there. Sometimes it works, than when you go back and add a product, than to payment page, all the payments are again empty “geen betalingsmogelijkheid mollie”.

    All is up to date, elementor, mollie, woocommerce etc
    Please help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter Bert Schipperijn

    (@bertschipperijn)

    3 years ago

    sometimes, sometimes not, I get at the backend mollie “

    De volgende betaalmethoden zijn geactiveerd in je Mollie-profiel: (vernieuwen)

    • Geen betaalmethoden beschikbaar
    Plugin Support Syde Niklas

    (@niklasinpsyde)

    3 years ago

    Hi @bertschipperijn

    There were some service disruptions at Mollie in the previous week: https://status.mollie.com/history

    Maybe this is related to the problem you were encountering. But I’m not aware of any other reports regarding this error, so I can’t connect these events for sure.

    But please let us know if this issue persists for you when using the latest Mollie version 7.3.8.

    Thank you!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    3 years ago

    It appears we’ve not received a response from you recently, so we’re marking this thread as ‘resolved’. Please don’t worry, we are ready to assist you further when you wish to proceed with this inquiry.

    Should you have any additional questions or need further assistance, feel free to re-open this thread or start a new one. Or for faster responses, get in touch with the Mollie Support Team directly.

    Kind regards,
    Niklas

    Thread Starter Bert Schipperijn

    (@bertschipperijn)

    3 years ago

    Hello Niklas,

    Thanks for your reply, it was a buzzy week. Sorry for the late reaction.
    We are testing the update at this moment, the newest update, at 7 webshops with mollie.

    Will be great if all works again.
    I will let you know at the weekend.
    At first look it looks like its working with the first shop with latest update.
    But we need to be sure, zo we will monitor al sites 24 hours.

    Thread Starter Bert Schipperijn

    (@bertschipperijn)

    2 years, 7 months ago

    Hello Niklas,

    I have done update, because mollie again is not working. But reconnect is nog working
    Communicating with Mollie failed: [2023-10-31T11:04:25+0000] [2023-10-31T11:04:25+0000] Unable to decode Mollie response: ‘Array’.

    https://flaska.nl/

Viewing 5 replies - 1 through 5 (of 5 total)

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