Unable to delete Options

  • Resolved vomoyi

    (@vomoyi)


    2 years, 7 months ago

    I am unable to delete any new option. It asks me to confirm if I want to delete. I click yes but it doesn’t delete.

    WordPress 6.3.2

    Woocommerce 8.2.1

    YayExtra Lite – WooCommerce Extra Product Options by YayCommerce – 1.2.8

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support mialewp

    (@mialewp)

    2 years, 7 months ago

    Hi there,

    Thanks for contacting us.

    It seems there is a bug on your website. Please kindly reach out technical support via https://yaycommerce.com/support/.

    Our dev would like to check further on that and fix it for you.

    Looking forward to hearing back from you.

    Best regards,

    Mia

    emmabarrett

    (@emmabarrett)

    2 years, 7 months ago

    I have a similar problem. I noticed there were 2 Woocommerce plugins, I deleted one tried to update the other but it would not, then I try and delete it all and start again but it says Could not fully remove the plugin woocommerce-bk/woocommerce.php.

    https://musing-albattani.213-175-196-35.plesk.page/

    I cannot delete it or update now

    Plugin Support alina98

    (@alina98)

    2 years, 7 months ago

    Hi @emmabarrett ,

    Thanks for joining the thread!

    Please reach out technical support via:
    https://yaycommerce.com/support/.

    Our dev will investigate it for you.

    Looking forward to hearing back from you.

    Kind regards,
    Alina

    Plugin Support mialewp

    (@mialewp)

    2 years, 7 months ago

    Hi @emmabarrett ,

    Good day!

    We hope you are doing well and healthy.

    Have you figured out the issue yet? If so, we would like to mark this topic as resolved.

    If not, please reply our email since we have not got your response yet.

    Best regards,

    Mia

Viewing 4 replies - 1 through 4 (of 4 total)

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