unable to install new plugins

  • owjef

    (@owjef)


    1 year, 4 months ago

    I have been trying to install new plugins on my website for several days and I keep getting the following error code:

    Forbidden

    You don’t have permission to access this resource.

    Additionally, a 403 Forbidden error was encountered while trying to use an ErrorDocument to handle the request.

    I am logged in as the administrator and I checked that all permissions are set to allowed so I’m not sure what exactly is going on as this is a sudden occurrence.

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  • Moderator t-p

    (@t-p)

    1 year, 4 months ago

    I am logged in as the administrator and I checked that all permissions are set to allowed

    Double check permissions. Check that the file permissions of all the PHP files are set correct

    If permissions are not the problem, try to deactivate all of your plugins and then reactivate them one by one until you find the culprit.

    If plugins are not the problem, next place to look is .htaccess file. Even if a little mistake in it can cause a big issue, like the 403 Forbidden error. Rather than trying to troubleshoot the .htaccess file itself, a simpler solution is to just force WordPress to generate a new, clean .htaccess file. Make a backup copy of your existing .htaccess file in case something goes wrong.

    If .htaccess is not the problem, reaching out to your hosting provider. They can most likely help you pinpoint the issue and get you back up and running.

Viewing 1 replies (of 1 total)

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