Unable to place/detect tags on your site

  • Resolved josandtree

    (@josandtree)


    2 months, 4 weeks ago

    I know we created a custom site and didn’t use a theme, just used the blocks to create the site.
    non-standard front page that doesn’t use your active theme. So now what do we do?

    Using Chrome, on macbook running Sequoia. Everything seems up to date.

    Please help we need analytics to work and the rest of the elements this plug in offers ASAP. Thank you!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    2 months, 4 weeks ago

    Thanks for reaching out @josandtree. If it’s only the front page that’s non-standard, it may be case of having to add the required WordPress hook to that page. Can you share a link to a complete page using a different template so I can take a look? I ask as the other pages I check (example) don’t seem to have a navigation many or other common features of a theme.

    Please also share your full Site Health information which may contain more details.

    Plugin Support James Osborne

    (@jamesosborne)

    2 months, 4 weeks ago

    I can now see that your site is displaying a navigation menu. Do you know if your custom theme uses the wp_body_open hook? This is the hook used to place some of the tags.

    Plugin Support James Osborne

    (@jamesosborne)

    2 months, 2 weeks ago

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

Viewing 3 replies - 1 through 3 (of 3 total)

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Tags