Unable to receive conversion data

Viewing 3 replies - 1 through 3 (of 3 total)
  • Juan Coronel

    (@juaancmendez)

    1 year, 3 months ago

    Hello there,
    thanks for contacting us!

    I just checked that the affiliate cookie is generated correctly, so when processing an order you should see the affiliate commission reflected.

    I recommend you perform the following tests to see if the problem disappears at some point:

    • update the plugin, WC and WP to the latest version.
    • change to a default WP theme like 2017.
    • leave only WC and our plugin active, and activate your plugins in batches until you find the one that is in conflict.

    Let us know any news.

    Best regards.

    Thread Starter divyarth

    (@divyarth)

    1 year, 3 months ago

    Hi, I already have latest WC and WP versions. I can’t change the theme to default theme as I want to keep using my selected theme for my website. Any other possible ways?

    Juan Coronel

    (@juaancmendez)

    1 year, 3 months ago

    Hi there,

    You can skip deactivating your theme, and just do the third step.

    Could you check it, please?

    Have a nice day.

Viewing 3 replies - 1 through 3 (of 3 total)

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