Unable to refresh API Token with WP-multisite

  • Resolved redbikini

    (@redbikini)


    5 years, 5 months ago

    After last update the plugin prompts about 20 lines of “Incomplete configuration” messages on each of the multisite subsites dashboards and another message to refresh the CR token. Refreshing not possible, leads to a page URL:
    https://rest.cleverreach.com/wp-admin/admin.php?page=cf7-cleverreach&code=xxxxxxxxxxxxxxx
    showing:
    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    <response>
    <error>
    404
    <message>Not Found</message>
    </error>
    </response>

    Newsletter signups not functional now.Please help. Thx

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter redbikini

    (@redbikini)

    5 years, 5 months ago

    After trying to refresh, a message in the dashboard shows:

    Client error:POST https://rest.cleverreach.com/oauth/token.phpresulted in a400 Bad Requestresponse: {“error”:”redirect_uri_mismatch”,”error_description”:”The redirect URI is missing or do not match”,”error_uri”:”http:\/\ (truncated…)

    • This reply was modified 5 years, 5 months ago by redbikini.
    • This reply was modified 5 years, 5 months ago by redbikini.
    Thread Starter redbikini

    (@redbikini)

    5 years, 5 months ago

    I figured out a workaround with manually copying the code from the get CR token button, then replacing the /wp-admin/admin.php part from the URL with the actual domain https://domain.com in a new window

    • This reply was modified 5 years, 5 months ago by redbikini.
    • This reply was modified 5 years, 5 months ago by redbikini.
    Plugin Author pixelarbeit

    (@pixelarbeit)

    5 years, 5 months ago

    I think we already had this issue? Somehow admin_url is not using the multisites full URL and therefore CleverReach tries to redirect to itself which won’t work and give you the 404 error.
    I think I tried it with a multisite some time ago and didn’t have this issue. So I’m not sure where this is coming from.

    You got everything resolved?

    Thread Starter redbikini

    (@redbikini)

    5 years, 5 months ago

    Yes got everything covered, but I’m not sure if the automatic refresh will work. Might be a domain resolving error.

    • This reply was modified 5 years, 5 months ago by redbikini.
    Plugin Author pixelarbeit

    (@pixelarbeit)

    5 years, 5 months ago

    The renewal shouldn’t create any issues as it runs in the background and doesn’t need to redirect to your site. But better double check this. The token should be renewed in one week and will be valid for 4 weeks again.

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Unable to refresh API Token with WP-multisite’ is closed to new replies.