Hi @stemcpt,
Would you be able to check for errors in your browser error console so I can help you?
Please follow these steps:
- Go to the screen where you’re experiencing the problem and open the browser developer tools. You can find instructions for each browser here – https://ww.wp.xz.cn/support/article/using-your-browser-to-diagnose-javascript-errors/#step-3-diagnosis
- Reload the screen and click on the Save Changes button
- Check the Console tab for errors which will show in red.
- Take a screenshot or copy and paste these errors and send them to me and I can investigate this further.
We also have an article on this here – https://aioseo.com/docs/how-to-open-the-browser-error-console/
Hi @stemcpt,
We haven’t heard back from you in a couple of days. I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation.
Thanks!
Hi, thanks for your reply, its been happening for months and unresolved – I cannot save any changes made in the plugin settings. I have tried in 4 different browsers and same problem.
End of my tether with this plugin, all types of rubbish has been indexed by search engines and I can do nothing to stop it – with this plugin.
If you give me an email address will send raw text file with error scripts
If it can’t be resolved in the next day or two, time to pull this plugin on all my sites, creating more problems than providing solutions
I have got exactly the same problem , my settings cant be saved , I m trying for example to exclude attachmenets from sitemap , it is terrible
file:///C:/Users/user/Downloads/%CE%88%CE%B3%CE%B3%CF%81%CE%B1%CF%86%CE%BF2.jpg.html
see screenshot with errors and help me please , my settings can t be saved
COPY AND PASTE THE LINK AND OPEN IT IN A NEW TAB
Hi @stemcpt,
Would you mind sharing a screenshot of the browser console by following the steps I mentioned above?
You can share the screenshot here by following these steps-
https://ww.wp.xz.cn/support/forum-user-guide/block-editor/#sharing-images
Could you also let me know the name of your hosting provider?
