Unable to save changes

  • Resolved aleksskang

    (@aleksskang)


    2 years, 1 month ago

    Hello,

    When I attempt to make any change on any form and click save, I am stuck in a loading state with no changes made.

    Please advise!

    • This topic was modified 2 years, 1 month ago by aleksskang.
Viewing 2 replies - 1 through 2 (of 2 total)
  • Sandip Pokhrel

    (@sandippokharel)

    2 years, 1 month ago

    Hi @aleksskang,

    Thanks for writing back,

    Are you using a caching plugin? If so, in most cases the caching plugin generates static HTML pages of your website and saves them on your server. Each time a user tries to access your website, your caching plugin serves up the lighter HTML page instead of processing the comparatively heavier WordPress PHP scripts. Due to this reason, sometimes the changes you make aren’t replicated on the frontend. We suggest you turn off the caching for a specific page (where the form is), to solve the issue. Please try this once.

    Regards!

    Sandip Pokhrel

    (@sandippokharel)

    2 years, 1 month ago

    Hi @aleksskang

    Since we haven’t heard from you in a while, I’m going to go ahead and conclude this thread for now. However, if you have any further questions or if there’s anything else we can assist you with, please feel free to continue the conversation.

    Regards!

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Unable to save changes’ is closed to new replies.