Unable to Save imported Table: HTTP response code 403 ()

  • Resolved 9puzzle

    (@ashujun)


    2 years, 8 months ago

    When I try to edit and save a table, I encounter an HTTP 403 error. The error message reads as follows: “Unfortunately, an error occurred. There was a problem with the server, HTTP response code 403.

    it only occurs when I import a table .xlxs file I am able to edit and save self created tables.
    so the table looks as it is as i imported. i cannot save it after editing

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Tobias Bäthge

    (@tobiasbg)

    2 years, 8 months ago

    Hi,

    thanks for your post, and sorry for the trouble.

    I’m afraid that this HTTP 403 error indicates a server configuration problem, that is outside of the control of TablePress.
    Here, your server’s security or firewall software are configured too
    strictly. They don’t seem to like something about the data that is
    sent from your browser to the server (it could be the structure, the
    size, or even the content of the data). This then triggers a security
    rule (because that software falsely thinks that an attack is
    happening) and the request is blocked with that “403 Forbidden” server
    error.
    You would need to get in touch with the server admin or the webhost’s
    support team here. They should be able to find the exact cause, and
    the rule that triggered this, in their server error log files. Then,
    they can adjust the configuration so that the false positive is no
    longer triggered.

    Regards,
    Tobias

    Steve Burge

    (@stevejburge)

    2 years, 7 months ago

    I came across this post after struggling with the same problem on several sites.

    The answer for me was Cloudflare. The save routine in TablePress triggers several of their firewall rules. I whitelisted our IP addresses in Cloudflare.

    If it helps, here are the rules that are triggered by TablePress: https://imgur.com/ZqqCOtD

    Plugin Author Tobias Bäthge

    (@tobiasbg)

    2 years, 7 months ago

    Hi @stevejburge,

    great find! Indeed, Cloudflare could also be a reason for this. Thanks a lot for sharing these findings!

    Best wishes,
    Tobias

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Unable to Save imported Table: HTTP response code 403 ()’ is closed to new replies.