Unable to type title

  • hkcecselinay

    (@hkcecselinay)


    1 year, 3 months ago

    I have recently upgraded Snippet to Version 3.6.7. And I find out that I am unable to type title for new snippet code / edit title of existing code. If I try to edit title of existing code, it will just blank the title and not allow me to type anything on the title field.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Imants

    (@0aksmith)

    1 year, 3 months ago

    Hello @hkcecselinay,

    Thank you for reporting this issue. To help us investigate further, could you please share a screen recording using Loom.com that demonstrates the issue? Additionally, if possible, could you provide any errors from the browser’s developer tools console log? This will help us pinpoint the cause and assist you more effectively.

    Looking forward to your response!

    Thread Starter hkcecselinay

    (@hkcecselinay)

    1 year, 3 months ago

    Dear @0aksmith ,

    For screen recording, I’m not sure if it can show anything to you since it’s actually showing no changes on screen (unable to type anything on title field).

    I only found this warning on the browser developer. But it seems no relationship to this plugin.

    Deprecated feature used. Unload event listeners are deprecated and will be removed.

    • This reply was modified 1 year, 3 months ago by hkcecselinay.
    Plugin Author Imants

    (@0aksmith)

    1 year, 3 months ago

    Hello @hkcecselinay,

    Thank you for getting back to me! If you could kindly share a screenshot from the console log, that would be really helpful in understanding the issue. Additionally, could you please try temporarily deactivating all other plugins except for Code Snippets to determine if this is specifically an issue with our plugin or if it might be caused by a conflict with another plugin?

    Also, could you check if the title field works for other sections or plugins within the wp-admin? This might give us a better idea if the issue is isolated to our plugin or something broader.

    Looking forward to your response!

    Thread Starter hkcecselinay

    (@hkcecselinay)

    1 year, 3 months ago

    I tried to upload the screenshot but I cannot successfully upload the image to my comment.

    I tested with other plugins with title, e.g. WooCommerce Product page, Custom Product Addon. They have no issue on title field.

    Recently, we have upgrade the versions of multiple plugins due to security reason. Before the upgrade, snippet title field worked normally. It become un-editable after upgrading multiple plugins. Only snippet title field with this issue.

Viewing 4 replies - 1 through 4 (of 4 total)

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