• Resolved authenticastro

    (@authenticastro)


    Is there a way within clean talk to make sure there is no AntiCrawler page shown to members who login via a mobile device?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support amagsumov

    (@amagsumov)

    Hello, @authenticastro

    The Anti-Crawler option only blocks bots or visitors that haven’t passed special spam checking mechanism. Regular users should not see the lock screen.

    If you have any false positives please let us know.

    More info about the Anti-Crawler option:
    https://cleantalk.org/help/anti-flood-and-anti-crawler

    Thank you.

    Thread Starter authenticastro

    (@authenticastro)

    I saw it on my computer when I tried to log in. It brought up an anti-crawler message saying it would redirect with a countdown. I think your plugin works very effectively. I just don’t want every visitor to see that. I just really want to block fake registrations and comments

    Plugin Support amagsumov

    (@amagsumov)

    As I said regular users shouldn’t see that page.

    Anyway, if you experience the issue with anti-crawler, please contact us via our private support, so that we can check your website:
    https://cleantalk.org/my/support/open

    Thread Starter authenticastro

    (@authenticastro)

    Yes, but I did and I am a regular user, which is why I raise the question as it seems to be bringing up that wall simply because I use my phone’s mobile connection for internet because some areas in the UK don’t have fast enough internet

    Thread Starter authenticastro

    (@authenticastro)

    Will also reach out to your private support

    Plugin Support amagsumov

    (@amagsumov)

    Yes, please contact us via our support. We need to know your website and check you logs to investigate the issue.

    Thank you

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Unblock Mobile Devices’ is closed to new replies.