Hello @arsenalemusica ,
Sorry for the inconvenience happened to you. can you please provide more information on failure of process, we haven’t faced issue like this before(redirect to 404), can you provide more information on this?
Also, this plugin is working fine for more than 30k users without any issue. So, we would be happy to look into issue and find the root cause of it.
You can contact us from our website also for provide more infomation.
Have a nice day.
Thanks
Thread Starter
anonymized-14293447
(@anonymized-14293447)
I have had such a bad experience with it that I don’t wanna look at it anymore. I’m on a solid dedicated server and it took me 2 days to restore the databases that were compromised the second I used this plugin. I’m sorry, I’m not going to raise my rating, I dont’ write bad ratings for the sake of harming anyone.. it’s my experience and I’ve right to call it bad.
Hello @arsenalemusica,
Sorry for the inconvenience happen to you.
It will be great if you can provide more details of your website environments like plugins and themes etc… because we haven’t faced issue like this before and we would like to catch and fix as soon as possible to stop bad experience happen to other important plugin users like you.
Any help will be appreciated.
Also, You can contact us from our website for further discussion, as this is public forum and we have limitation over information share here.
Have a nice day.
Thanks
