• Resolved christybassett

    (@christybassett)


    We received a notification from WordPress that our site was experiencing a critical error that was linked to the FooBox HTML & Media Lightbox plugins.

    I was able to deactivate the plugin and get our site back online, but now none of our lightboxes are working.

    This is the error message received:

    An error of type E_ERROR was caused in line 409 of the file
    /home/dh_qgdzti/nofamass.org/wp-content/plugins/foobox/includes/wp_pluginbase.php.
    Error message: Uncaught Error: Call to undefined function

    Any tips on how to resolve this?

Viewing 3 replies - 1 through 3 (of 3 total)
  • I work with Christy, I am adding more information about the problem including the stack trace:

    WordPress version 5.8.3
    Current theme: Avada Child (version 1.0.0)
    Current plugin: FooBox HTML & Media Lightbox (version 2.4.0.0)
    PHP version 8.0.12
    
    Error Details
    =============
    An error of type E_ERROR was caused in line 409 of the file
    /home/dh_qgdzti/nofamass.org/wp-content/plugins/foobox/includes/wp_pluginbase.php.
    Error message: Uncaught Error: Call to undefined function
    create_function() in
    /home/dh_qgdzti/nofamass.org/wp-content/plugins/foobox/includes/wp_pluginbase.php:409
    Stack trace:
    #0 /home/dh_qgdzti/nofamass.org/wp-content/plugins/foobox/includes/wp_pluginbase.php(431):
    wp_pluginbase_v2_6_2->admin_settings_add_section('general-license',
    'License', '')
    #1 /home/dh_qgdzti/nofamass.org/wp-content/plugins/foobox/includes/FooBox_Settings.php(24):
    wp_pluginbase_v2_6_2->admin_settings_add_section_to_tab('general',
    'general-license', 'License')
    #2 /home/dh_qgdzti/nofamass.org/wp-content/plugins/foobox/foobox.php(165):
    FooBox_Settings::admin_settings_init(Object(fooboxV2))
    #3 /home/dh_qgdzti/nofamass.org/wp-includes/class-wp-hook.php(303):
    fooboxV2->admin_settings_init('')
    #4 /home/dh_qgdzti/nofamass.org/wp-includes/class-wp-hook.php(327):
    WP_Hook->apply_filters(NULL, Array)
    #5 /home/dh_qgdzti/nofamass.org/wp-includes/plugin.php(470):
    WP_Hook->do_action(Array)
    #6 /home/dh_qgdzti/nofamass.org/wp-admin/admin.php(175): do_action('admin_init')
    #7 /home/dh_qgdzti/nofamass.org/wp-admin/plugins.php(10):
    require_once('/home/dh_qgdzti...')
    #8 {main}
      thrown
    Plugin Support elviiso

    (@elviiso)

    Hi @bwat and @christybassett

    Thanks for sharing the error logs @bwat

    While analyzing these logs, I quickly realized that you are using an old version of WordPress (the latest is 5.9.3) and an even older version of FooBox (the latest is 2.7.17).

    Kindly start by updating the FooBox Lightbox plugin to the latest version and then see if that will resolve the issue.

    Kind regards,
    Elvis.

    Plugin Support elviiso

    (@elviiso)

    Hi @bwat and @christybassett

    We haven’t heard from you in a while, so we presume the problem has been resolved and we’re closing this support ticket.

    If you are still experiencing the problem, then please open a new support ticket.

    Regards,
    Elvis.

Viewing 3 replies - 1 through 3 (of 3 total)

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