• Resolved ronald070

    (@ronald070)


    Hi,

    I use Duplicator 1.5.0., WordPress 6.1 and PHP 7.4 (but with PHP 8 same problem).

    When I create a backup and try to install/restore this on other site (on same server). When starting installer.php I get blank screen and see this PHP error in the log:

    PHP Fatal error: Uncaught Error: Class ‘Duplicator\Installer\Core\Bootstrap’ not found in ../dup-installer/main.installer.php:51

    Is there a way to solve this?

    Thanks.

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  • Thread Starter ronald070

    (@ronald070)

    Ow, BTW… when I use older backup/archive there is no problem. I can install these without issues.

    Problem is only for backups/archives created with Duplicator 1.5.0.

    Hey @ronald070

    Thanks for the feedback! You might consider trying to build a new archive file. It could be that your archive is corrupted.

    If you would like to submit a support ticket for this issue we can have a closer look at your setup. Please provide a link to this forum thread when submitting the ticket.

    Hope this helps~

Viewing 2 replies - 1 through 2 (of 2 total)

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