Uncaught Error: Class “MyThemeShop\Helpers\Conditional” not found

Resolved

(@lizeshakya)

Hi Team,

We have encountered the issue after upgrading the plugin.

Fatal error: Uncaught Error: Class "MyThemeShop\Helpers\Conditional" not found in /wp-content/plugins/seo-by-rank-math-pro/includes/class-modules.php:31

For more debugging:

Stack trace: 
#0 /wp-content/plugins/seo-by-rank-math-pro/rank-math-pro.php(238): RankMathPro\Modules->__construct() 
#1 /wp-content/plugins/seo-by-rank-math-pro/rank-math-pro.php(121): RankMathPro->instantiate() 
#2 /wp-includes/class-wp-hook.php(341): RankMathPro->setup() 
#3 /wp-includes/class-wp-hook.php(365): WP_Hook->apply_filters() 
#4 /wp-includes/plugin.php(522): WP_Hook->do_action() 
#5 /wp-content/plugins/seo-by-rank-math/rank-math.php(188): do_action() 
#6 /wp-content/plugins/seo-by-rank-math/rank-math.php(164): RankMath->setup() 
#7 /wp-content/plugins/seo-by-rank-math/rank-math.php(547): RankMath::get() 
#8 /wp-content/plugins/seo-by-rank-math/rank-math.php(551): rank_math() 
#9 /wp-settings.php(560): include_once('...') 
#10 /wp-config.php(105): require_once('...') 
#11 /wp-load.php(50): require_once('...') 
#12 /wp-blog-header.php(13): require_once('...') 
#13 /index.php(17): require('...')

Current version is: 1.0.256.
Issue occurred when updating to: 1.0.262

Viewing 7 replies - 1 through 7 (of 7 total)

Plugin Support Jeremy
(@jeremrm)

4 months ago

Hello @lizeshakya,

Thank you for contacting Rank Math support.

We have removed the mythemeshop/wordpress-helpers package in the latest version, as it’s no longer used in the plugin. Please update the PRO plugin to the latest version to fix the issue.

Please do not hesitate to let us know if you need our assistance with anything else.
Thread Starter lizeshakya
(@lizeshakya)

4 months ago
Thank you so much for the prompt response.

Does that mean that if I update the plugin without the PRO version, it will cause a fatal error, and there is no solution other than upgrading to PRO or sticking with version 1.0.262?
- This reply was modified 4 months ago by lizeshakya. Reason: EDIT Removed the formatting
- This reply was modified 4 months ago by lizeshakya.
Thread Starter lizeshakya
(@lizeshakya)

4 months ago
After looking into the plugins, we noticed Rank Math SEO Pro is already up-to-date. Still, when we upgrade Rank Math SEO, it is throwing the same error.
- This reply was modified 4 months ago by lizeshakya.
Plugin Support Jaideep Asrani
(@jaideeprm)

4 months ago

Hello @lizeshakya,

The plugin will cause a fatal error only if you’re using a very old version of the PRO plugin. If you’re using the latest version of the PRO plugin or if you’re using only the Free version, you won’t get the fatal error.

Please share a screenshot of the version of the PRO plugin you’re using and also the email address of your PRO account, so we can check and assist you further. You can use a tool like https://imgur.com/ to share screenshots.

Looking forward to helping you.

Plugin Support Jaideep Asrani
(@jaideeprm)

3 months, 3 weeks ago

Hello @lizeshakya,

Since we didn’t hear back from you we are going to mark this ticket as resolved. If you have any additional information to share feel free to re-open the ticket.

Thank you.

Thread Starter lizeshakya
(@lizeshakya)

3 months ago

Hi @jaideeprm

Sorry for the late reply. I got caught in a different project.

As you have mentioned, I have added the Image URL via Imgur.
https://imgur.com/a/hfAtP2X

Also, I have added the email address in the description.

Please let us know if you require any additional information from my end.

Plugin Support Jeremy
(@jeremrm)

3 months ago

Hello @lizeshakya,

Your Rank Math PRO plugin is way too outdated. The latest PRO plugin is at version 3.0.107. Please proceed with manually updating your Rank Math plugin: https://rankmath.com/kb/update-rank-math-manually/

Let us know how that goes. Looking forward to helping you.

Viewing 7 replies - 1 through 7 (of 7 total)

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