Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @astralliquid,

    We sincerely apologize for the delay in our response and for the inconvenience you have experienced. The error elementorFrontendConfig is not defined is usually caused because the page does not use Elementor at all, which results in this error occurring.

    We have also tried checking the EventOn plugin, and the same error appeared on our side. However, the EventOn widget continued to function properly. Therefore, you can try installing the Jeg Kit plugin using the installation file below to resolve this error.

    File: https://drive.google.com/file/d/1bvn24C6jP8Z5BiL5s_V6ffERtIRJSq1A/view?usp=sharing

    If the error is resolved but the issue still persists, we may need the EventOn shortcode that you are using so we can match the same configuration as your site.

    Before installing the Jeg Kit plugin using the installation file above, we strongly recommend that you back up all your site data first so it can be restored in case any unexpected issues occur.

    We will wait for your further update.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    Hello @astralliquid,

    How are you? We haven’t heard from you for a while, and we hope you’re doing well.

    Regarding the issue you previously experienced, may we know if the patch we provided is working properly?

    We would also like to inform you that the Jeg Kit for Elementor plugin has now reached version 3.1.1. We recommend updating to the latest version to receive the newest bug fixes and improvements.

    As there has been no recent update on this topic, we will proceed to mark it as resolved.

    If you have any further questions or encounter any issues, please feel free to create a new topic on our support forum.

    Thank you very much!

Viewing 2 replies - 1 through 2 (of 2 total)

You must be logged in to reply to this topic.