Uncaught TypeError

  • Resolved cherry6688

    (@cherry6688)


    3 years, 5 months ago

    Hi,

    When access “Manage Member” or “Manage Plan”, it loads forever and nothing loads, and found below problem:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘style’)
    Uncaught TypeError: Cannot read properties of undefined (reading ‘fnInit’)
    Uncaught (in promise) Error: A listener indicated an asynchronous response by returning true, but the message channel closed before a response was received

    How to solve this?

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)
  • nathc1123

    (@nathc1123)

    3 years, 5 months ago

    Hi,

    I had face the same issues with ARMember plugin when access Manage Member and Manage Plan, it just loads and no respond. Would like to know how to solves this issues? As this matter is urgent, I would appreciate on your support as soon as possible.

    Thanks.

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    3 years, 4 months ago

    Hello,

    I have checked the issue at our local server and this type of issue does not happen so, kindly contact us through https://www.armemberplugin.com/contact-us page and after that, I can check and assist you further.

    Thanks

    Thread Starter cherry6688

    (@cherry6688)

    3 years, 4 months ago

    Hi, I have submitted the contact form, kindly check.

    Thank you.

    Thread Starter cherry6688

    (@cherry6688)

    3 years, 4 months ago

    Hi @reputeinfosystems ,

    I have sent the contact form to you since last week and never get any response from your end on the issue. Kindly advise.

    Thank you.

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    3 years, 4 months ago

    Hello,

    This type of issue may happen due to conflict other plugins so, kindly check by temporary deactivate the other plugins and after that, you may find an issue. 

    If still issue persists then, kindly provide a full error message so, I can check and assist you further.

    Thanks

    Thread Starter cherry6688

    (@cherry6688)

    3 years, 3 months ago

    Hi @reputeinfosystems , yes this is conflict with salesking plugin, when deactivate salesking, the manage plan/ manage member can be loaded, but when activate salesking, manage plan/ manage member can’t be loaded and just keep loading.

    The error is as below:

    Uncaught TypeError: Cannot read properties of undefined (reading ‘fnInit’)
    at yb (jquery.dataTables.min.js:64:370)
    at sb (jquery.dataTables.min.js:46:289)
    at ja (jquery.dataTables.min.js:61:518)
    at e (jquery.dataTables.min.js:106:112)
    at b (jquery.dataTables.min.js:87:219)
    at Ob (jquery.dataTables.min.js:87:308)
    at HTMLTableElement. (jquery.dataTables.min.js:106:187)
    at Function.each (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2:3003)
    at s.fn.init.each (load-scripts.php?c=1&load%5Bchunk_0%5D=jquery-core,jquery-migrate,utils,regenerator-runtime,wp-polyfill,wp-hooks&ver=6.1.1:2:1481)
    at s.fn.init.q as dataTable

    Kindly assist. Thanks.

    • This reply was modified 3 years, 3 months ago by cherry6688.
    • This reply was modified 3 years, 3 months ago by cherry6688.
    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    3 years, 3 months ago

    Hello,

    Glad to know that you found an issue.

    I have checked the error message and found that the plugin you are referring that may loading the datatables JS file to all the admin panel pages therefore Datatables conflict happens. So, Issue is not seems from ARMember plugin.

    Thanks

    Thread Starter cherry6688

    (@cherry6688)

    3 years, 2 months ago

    Hi @reputeinfosystems

    But it seems the problem is on ARMember, due to no issues on other plugin, all load fine only ARMember that couldn’t load. The other plugin developer pointed us to refer ARMember as they said issue not on them. If ARMember couldn’t fix this issue, then we have to source for other alternative membership plugin that do not have such issue already.

    Thank you.

    Plugin Author reputeinfosystems

    (@reputeinfosystems)

    3 years, 1 month ago

    Hello,

    I understood your concern but if the other plugin you are referring that loading the JS file in to ARMember Lite plugin pages then, unfortunately it will not possible to directly solve from the ARMember plugin. As issue is not causing from the ARMember Lite plugin.

    Please let me know if there is anything else.

    Thanks

Viewing 9 replies - 1 through 9 (of 9 total)

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