• chandrasekhar2chandu

    (@chandrasekhar2chandu)


    Hi there, I am using wooflycart plugin on my woocommerce store and I am getting this js errors in my console.
    “Uncaught TypeError: jQuery(…).perfectScrollbar is not a function
    at woofc_perfect_scrollbar (frontend.js?ver=1732776426:25:107)
    at woofc_cart_loaded (frontend.js?ver=1732776426:24:15)
    at HTMLBodyElement. (frontend.js?ver=1732776426:3:244)
    at HTMLBodyElement.dispatch (jquery.min.js?ver=3.7.1:2:40035)
    at v.handle (jquery.min.js?ver=3.7.1:2:38006)
    at Object.trigger (jquery.min.js?ver=3.7.1:2:70124)
    at HTMLBodyElement. (jquery.min.js?ver=3.7.1:2:70726)
    at Function.each (jquery.min.js?ver=3.7.1:2:3129)
    at ce.fn.init.each (jquery.min.js?ver=3.7.1:2:1594)
    at ce.fn.init.trigger (jquery.min.js?ver=3.7.1:2:70701)”

    along with I’m using addonify pdp quickview popup and prodduct filters plugins. I tried to clear wp-rocket cache, tested cache settings, etc. But no use.

    Can you please help me to fix this?
    Thanks in advance.

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Janilyn T

    (@janilyn409)

    Hi @chandrasekhar2chandu ,

    This might be a technical conflict between our plugin and another one on your site.

    In order to check further, you can

    • Deactivate all other plugins, except WooCommerce and our WPC plugins. Check the functionality to see if it’s working or not.
    • Reactivate other plugins one by one to find the source of the conflict.
    • Change to our WPCstore theme or any other WooCommerce specialized theme to check.

    Follow this, you will be able to find the source of the conflict.

    Best regards.

    PS: Please make sure you make a full backup of your site before troubleshooting to avoid any loss of data.

    • This reply was modified 1 year, 5 months ago by Janilyn T. Reason: ps
    Thread Starter chandrasekhar2chandu

    (@chandrasekhar2chandu)

    Hi @janilyn409 I have tested and found conflict with the addonify popup plugin. Let me know how I can fix this? thanks in advance.

    Plugin Support Janilyn T

    (@janilyn409)

    Hi @chandrasekhar2chandu ,

    In case of external conflicts with another plugin, unfortunately, we cannot provide any further help. This is because we do not have any technical support agent available on this forum for solving that or inspecting further into the codes.

    You might want to test again to be sure and decide to keep only one of them activated at a time so that the other can work properly. I am sorry I cannot provide any advice for your case.

    Best regards.

Viewing 3 replies - 1 through 3 (of 3 total)

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