Hi there!
You are not bothering anyone, we’re here to help!
First of all, it seems obvious there is something about the Lovecraft theme that does not get along very well with Wp Store Locator, but it is hard for me to know what it is because, as you understand, there are thousands of themes and I only know a small bunch of them.
Having said that, please try the following. First, to rule out that it is something related exclusively to the theme, keep the Lovecraft theme active but disable all other plugins except wp store locator and see if the problem persists.
Additionally, please also try to enable compatibility mode in Wp Store Locator settings, near the end.
Let us know if any of the above rings a bell and get back to us.
Regards!
Hi farroyo, I’m really grateful for your answer.
Unfortunately I’ve tested both actions but nothing has changed. I don’t know, I think I’m going to compare at source code level and see if there is any difference that could be causing that issue.
I posted the same problem in the Lovecraft theme forum before coming here, and still waiting for any reply. If I find the solution I’ll post it here in case anybody has the same problem with that or any other theme.
Thanks guys.
I’m so sorry it doesn’t work… Let’s see what the people at Lovecraft support have to say, maybe they can find out what this is all about.
In any case, if you want us to take a look at your site, just in case, plese drop us a support ticket and maybe you can create a temporary user for us.
Regards,
Hi again,
Luckily I’ve found the root of the issue, and it’s not about the theme itself, but a custom HTML widget which was used to display a Mailchimp subscription pop-up when the user scrolls down the page. I’m trying to find that code in official Mailchimp documentation, but haven’t found anything so far (but it’s displayed in many websites).
For the moment I’ve removed that widget and WP Store Locator is working properly! So if you ask about the theme, the difference with the default one is… that Lovecraft displays those widgets in the page where I’m using your plugin. I’ve been testing this all the afternoon and I’m happy for finding this issue.
Thanks for your help and interest, farroyo.
Regards.
Hi again,
Wow, that was a difficult one. I’m glad you spotted it. The problem with modern websites is that there are so many plugins, so many potential interactions, than when something goes wrong sometimes it is very difficult to debug, I’m glad you figured this out!
Regards,
