Unexpected bracket after form

  • Resolved rubensyanes

    (@rubensyanes)


    2 years, 2 months ago

    A bracket appears after the submit button and we don´t know why. We have edited several times the form and review Elementor, but the bracket is still there

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Lap

    (@lapzor)

    2 years, 2 months ago

    It seems like the shortcode might accidentally have that extra bracket added behind it?

    It’s outputted after the code from our plugin so it’s not part of our plugin.

    Can you show me a screenshot of how and where you inserted the form into your website editor?

    Thread Starter rubensyanes

    (@rubensyanes)

    2 years, 2 months ago

    Hi Lap, thanks for your answer.

    We are using Elementor to insert it. It happens only with your form.

    Below you´ll see the image. You also can check them out at the end of the url I gave you, when I made another test inserting only the form.

    Plugin Contributor Lap

    (@lapzor)

    2 years, 2 months ago

    The widget you are using is not asking for a shortcode, it’s asking for a “Mailchimp ID”. It’s not meant to work with our shortcodes and likely not compatible with our plugin in any way.

    Please use a “shortcode” widget or a “html code” widget and not this “Mailchimp form” widget as that widget is not created to work with our plugin.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter rubensyanes

    (@rubensyanes)

    2 years, 2 months ago

    You are genius!

    We were able to solve it! Thanks

Viewing 4 replies - 1 through 4 (of 4 total)

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