Unexpected error: Missing response data

  • ctfir

    (@ctfir)


    5 months, 1 week ago

    When checking out – after submitting credit card data and submitting the order we get the following error: ” Unexpected error: Missing response data”. The Processor (North) isn’t even seeing the data for the transaction. Help…

    Our website developer doesn’t see anything in the log files. Credentials have been verified by North.

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author asorbala

    (@asorbala)

    5 months, 1 week ago

    Hello,

    Please make sure that “test mode” is disabled in the plugin settings while using live credentials.

    If that doesn’t solve your issue, then please reach out directly to [email protected]

    Thank you

Viewing 1 replies (of 1 total)

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