Unexpected error occurred while processing the donation

Hi

I get this error when i try to make a donation!

The following error occurred when submitting the form:

Something went wrong, please try again or contact support.

The problem is both Stripe and Paypal, and come when i click a “Donate”

Error details:

{
    "error_type": "unknown_error",
    "exceptionMessage": "Database Query",
    "formData": {
        "gatewayId": "stripe_payment_element",
        "requestData": {
            "givewp-route": "donate",
            "givewp-route-signature": "03a2902843a51f0aef4e417f7XXXXXXX",
            "givewp-route-signature-id": "givewp-donate",
            "givewp-route-signature-expiration": "1717003xxx",
            "amount": "25",
            "currency": "DKK",
            "donationType": "single",
            "formId": "10196",
            "gatewayId": "stripe_payment_element",
            "firstName": "Thomas",
            "lastName": "xxx",
            "email": "xxx",
            "comment": "Tak for en fed side!",
            "anonymous": "false",
            "originUrl": "https://www.futurenode.dk/donations/futurenode/",
            "isEmbed": "true",
            "embedId": "10196",
            "gatewayData": {
                "stripePaymentMethod": "card",
                "stripePaymentMethodIsCreditCard": "[[redacted]]",
                "formId": "10196",
                "stripeKey": "pk_live_51HsR1SKGdqObZ4H3n7ODYKJeMvhTWRGWEcydd6iH2c7S0e65OKGbkIm3M4htl87MAGkIS5HSMcDLpU3TlzDdnSzixxxxxxx",
                "stripeConnectedAccountId": "acct_1HsR1SKGdqxxxxx"
            }
        },
        "formId": 10196,
        "originUrl": "https://www.futurenode.dk/donations/futurenode/",
        "embedId": "10196",
        "isEmbed": true
    }
}

System Info:

### WordPress Environment ###

Home URL: https://www.futurenode.dk
Site URL: https://www.futurenode.dk
WP Version: 6.5.3
WP Multisite: –
WP Memory Limit: 1 GB
WP Debug Mode: –
WP Cron: ✔
Language: da_DK
Permalink Structure: /%postname%/
Show on Front: page
Page on Front: Forside (#8871)
Page for Posts: Unset
Table Prefix Length: wp2k_
Table Prefix Length: 5
Table Prefix Status: Acceptable
Admin AJAX: Accessible
Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, refunded, failed, revoked, cancelled, abandoned, processing, preapproval, upgraded

### Server Environment ###

Hosting Provider: DBH: localhost, SRV: www.futurenode.dk
TLS Connection: Connection uses TLS 1.3
TLS Connection: Probably Okay
Server Info: Apache
PHP Version: 8.2.19
PHP Post Max Size: 2 GB
PHP Time Limit: 180
PHP Max Input Vars: 10000
PHP Max Upload Size: 2 GB
cURL Version: 8.5.0, OpenSSL/3.0.13
SUHOSIN Installed: –
Default Timezone is UTC: ✔
fsockopen/cURL: ✔
SoapClient: ✔
DOMDocument: ✔
gzip: ✔
GD Graphics Library: ✔
Multibyte String: ✔
Remote Post: ✔
Remote Get: ✔

### GiveWP Configuration ###

GiveWP Version: 3.12.0
GiveWP Cache: Enabled
Database Updates: All DB Updates Completed.
Database Updates: Few Database Migrations still need to run.
Database Tables: ✔ wp2k_give_donors✔ wp2k_give_donormeta✔ wp2k_give_comments✔ wp2k_give_commentmeta✔ wp2k_give_sessions✔ wp2k_give_formmeta✔ wp2k_give_sequential_ordering✔ wp2k_give_donationmeta✔ wp2k_give_revenue✔ wp2k_give_migrations✔ wp2k_give_log
GiveWP Cache: Enabled
GiveWP Cache: ✔New Donation✔Donation Receipt✔Donation Processing Receipt❌New Offline Donation❌Offline Donation Instructions✔New User Registration✔User Registration Information✔Donation Note✔Email access
Upgraded From: 3.12.0
Test Mode: Disabled
Currency Code: DKK
Currency Position: After
Decimal Separator: ,
Thousands Separator: .
Success Page: https://www.futurenode.dk/donationsbekraeftelse/
Failure Page: https://www.futurenode.dk/donation-mislykkedes/
Donation History Page: https://www.futurenode.dk/donor-dashboard/
GiveWP Forms Slug: /donations/
Enabled Payment Gateways: Stripe - Credit Card, PayPal Donations, PayPal Standard, Stripe - Payment Element
Default Payment Gateway: Stripe - Credit Card
PayPal IPN Notifications: N/A
Donor Email Access: Enabled
Stripe Webhook Notifications: 12. marts 2024 15:39

### Active GiveWP Add-ons ###


### Other Active Plugins ###

Advanced Email Delivery and Logs: by Post SMTP – 1.0.3
Akismet Anti-spam: Spam Protection: by Automattic - Anti-spam Team – 5.3.2
AltText.ai: by AltText.ai – 1.5.3
Avada Builder: by ThemeFusion – 3.11.7
Avada Core: by ThemeFusion – 5.11.7
bunny.net: by bunny.net – 2.2.7
Code Snippets: by Code Snippets Pro – 3.6.5
Code Snippets Pro (Premium): by Code Snippets Pro – 3.6.5
Cookie banner plugin for WordPress – Cookiebot CMP by Usercentrics: by Usercentrics A/S – 4.3.8
FileBird Pro: by Ninja Team – 6.2.3
FluentSMTP: by FluentSMTP & WPManageNinja Team – 2.2.73
Force Regenerate Thumbnails: by Exactly WWW – 2.1.4
FS Poster: by FS-Code – 6.5.8
Gravity Forms: by Gravity Forms – 2.8.11
Independent Analytics: by Independent Analytics – 2.5.1
MailPoet: by MailPoet – 4.51.0
MailPoet Premium: by MailPoet – 4.51.0
OneSignal Push Notifications: by OneSignal – 2.4.4
Rank Math SEO PRO: by Rank Math – 3.0.62
Rank Math SEO with AI Best SEO Tools: by Rank Math – 1.0.219
Reading Time WP: by Jason Yingling – 2.0.16
Really Simple SSL Pro: by Really Simple Plugins – 8.2.2
Redis Object Cache: by Till Krüss – 2.5.2
Slider Revolution: by ThemePunch – 6.7.11
UpdraftPlus - Backup/Restore: by UpdraftPlus.Com, DavidAnderson – 2.24.3.26
Wordfence Security: by Wordfence – 7.11.5
WP Crontrol: by John Blackbourn – 1.16.3
wpDiscuz: by gVectors Team – 7.6.19
wpDiscuz - Advanced Liking: by gVectors Team – 7.0.7
wpDiscuz - Comment Search: by gVectors Team – 7.1.1
wpDiscuz - Embeds: by gVectors Team – 1.1.2
wpDiscuz - Emoticons: by gVectors Team – 7.0.15
wpDiscuz - Front-end Moderation: by gVectors Team – 7.1.0
wpDiscuz - Google reCAPTCHA: by gVectors Team – 7.0.4
wpDiscuz - Media Uploader: by gVectors Team – 7.1.1
wpDiscuz - Online Users: by gVectors Team – 7.0.6
wpDiscuz - Subscription Manager: by gVectors Team – 7.0.4
wpDiscuz - Syntax Highlighter: by gVectors Team – 1.0.3
wpDiscuz - User & Comment Mentioning: by gVectors Team – 7.1.7
WP Rocket: by WP Media – 3.16

### Inactive Plugins ###


### Theme ###

Name: Avada
Version: 7.11.7
Author URL: https://themeforest.net/user/ThemeFusion
Child Theme: No – If you're modifying GiveWP on a parent theme you didn't build personally, then we recommend using a child theme. See: How to Create a Child Theme

I hope you can help me fix this!

// Thomas – Futurenode.dk

• This topic was modified 2 years ago by Thomas Due Halfdaner.

The page I need help with: [log in to see the link]