Uninstall

  • Resolved bangelo123

    (@bangelo123)


    3 years, 3 months ago

    Hi there, I tested your plugin but then I decided to uninstall it.

    However I still have recurring action :

    wp_mail_smtp_summary_report_email (once a week)

    How can I get rid of them

    Thank you

Viewing 1 replies (of 1 total)
  • Plugin Support Dake

    (@dakeg)

    3 years, 3 months ago

    Hi @bangelo123

    Thanks for reaching out and we’re sorry to hear about this strange issue you are experiencing.

    Just for reference, how long ago did you install WP Mail SMTP? Has it been less than a week?

    Generally speaking, to resolve this issue, you’ll need to re-install WP Mail SMTP and check the pending list in Scheduled Actions, as there may be a weekly summary waiting to run.

    Go to WP Mail SMTP > Tools > Scheduled Actions and click on the Pending option. Next, paste this into the search field:

    wp_mail_smtp_summary_report_email

    https://d.pr/L85uT4

    If you see a Summary Report waiting, hover over it and you should see both Run and Cancel links. Click the Cancel link and it should stop that summary action.

    Afterward, you can perform a full uninstallation by following the instructions here.

    I hope this helps 🙂

Viewing 1 replies (of 1 total)

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