• Resolved boabo

    (@boabo)


    Hello,

    I had to delete 7.3 by ftp > wp-content/plugin/litespeed-cache but there are still files remaining. Do you have a list of all files that should be deleted manually by ftp such as wp-content/.litespeed_conf.dat

    Thank you

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support litetim

    (@litetim)

    @boabo what do you mean about folder wp-content/plugin/litespeed-cache: was that folder fully deleted or not?

    • This reply was modified 10 months ago by litetim.
    • This reply was modified 10 months ago by litetim.
    Thread Starter boabo

    (@boabo)

    I couldn’t deactivate the plugin via wp dashboard to delete it. So i deleted it by ftp but some files as mentioned are still on server.

    Plugin Support litetim

    (@litetim)

    @boabo also, I made a test on my server and both: wp-content/plugin/litespeed-cache and wp-content/.litespeed_conf.dat were deleted.

    Is wp-content and wp-content/plugins have correct permissions? Installing plugin will run normal, no issues?

    • This reply was modified 10 months ago by litetim.
    Plugin Support litetim

    (@litetim)

    @boabo Are your error logs empty?

    Thread Starter boabo

    (@boabo)

    I still have

    • wp-content/.litespeed_conf.dat
    • wp-content/litespeed (with debug folder and several qc_curr_request…)

    So i assume this is all what need to be deleted manually. The weird thing is that i reinstalled the plugin but even then, i couldn’t deactivate it via wp dashboard. Therefore my ftp process.

    Plugin Support litetim

    (@litetim)

    @boabo No, uninstalling the plugin should remove every files created.
    2 questions:
    – are there error logs created while uninstalling(maybe activate debugging: https://developer.ww.wp.xz.cn/advanced-administration/debug/debug-wordpress/)?
    – other plugins can uninstall correctly?

    Thread Starter boabo

    (@boabo)

    It’s too late to activate wp_debug 🙂 so i won’t do it.

    I could deactivate other plugin but not litespeed 7.3 – the deactivate link was “frozen” – not working.

    Also, all UI was a total mess due to a missing css .

    Note: Should i also delete my domain registered on quick.cloud (free account) ?

    Plugin Support litetim

    (@litetim)

    From what I understand is that you do not like LSC so you uninstall it(no worries, I will not pursue to use it).
    There were a few reports that told us about missing CSS and error in UI. Would help us to debug what happens.
    A report ID generated from your site(with PHP info attached) will help us.
    Note answer: if you want, you can delete it. It will remain on server.

    Thank you! 🙂

Viewing 8 replies - 1 through 8 (of 8 total)

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