Unit elements all disappeared. 2nd time – what????

  • bigsurreal

    (@bigsurreal)


    11 years, 2 months ago

    Hi –

    This is the second time I lost an entire unit. Yesterday I figured it was a weird glitch and rebuilt the unit. It just happened again and I haven’t been in that unit today. It was there yesterday.

    I am really really concerned about this. Especially since all 16 units are entered.

    Please help – because of other issues with the units, I’m going to hold off on rebuilding since it seems that there may be a much larger issue here.

    Thanks

    https://ww.wp.xz.cn/plugins/coursepress/

Viewing 5 replies - 1 through 5 (of 5 total)
  • Thread Starter bigsurreal

    (@bigsurreal)

    11 years, 2 months ago

    p.s. the unit is there. All of the elements have disappeared.

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    11 years, 2 months ago

    Hey there Laura,

    Sorry to hear you’re having issues with the plugin 🙁

    We’ve had quite a few threads in our forum with the same issue. Could you please follow the instructions from the plugin developer on this thread and let me know if it worked for you:

    https://premium.wpmudev.org/forums/topic/problems-after-updating-course-press-pro#post-825948

    Best regards,
    Bojan

    Thread Starter bigsurreal

    (@bigsurreal)

    11 years, 2 months ago

    Hi Bojan –

    I followed the directions from the plugin developer and the unit elements are still missing – and the site is so slow. I can’t even work in it. I noticed it slowing down around Unit 10. Content on the 7 regular “pages” is very limited. Most of them are linked to coursepress units as hint guides.

    Any ideas or do I need to find another solution? This has been weeks in the making and we really don’t want to start over. I’m also working with our hosting company to troubleshoot.

    I am using Coursepress Version 1.2.4.5

    Thread Starter bigsurreal

    (@bigsurreal)

    11 years, 2 months ago

    Hi – I narrowed the slowness down to loading the units page from “continue learning” or “details” from the my courses page. I suspect something in the browser caching..?

    The course overview [in admin panel] is not showing up at all now – there is the tab for it and then blank grey space. The units page shows up fine – with one unit not showing the elements I had entered. At this point I have no idea what’s happening and don’t trust that I can reliably use this product.

    Thanks for any support you can offer – I really liked the way it looked and functioned until these rough spots and would like to use it.

    Plugin Author Bojan Radonic – WPMU DEV Support

    (@wpmudev-support4)

    11 years, 2 months ago

    Hey again Laura,

    Would you mind contacting us through our contact form https://premium.wpmudev.org/contact/ using this template:

    Subject: “Attn: Bojan”
    -link back to this thread for reference

    Select “I have a different question” for your topic – this and the subject line ensure that it gets assigned to me 🙂

    Best regards,
    Bojan

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘Unit elements all disappeared. 2nd time – what????’ is closed to new replies.