Unknown activity from same location as developer.

Viewing 1 replies (of 1 total)
  • file manager support

    (@filemanagersupport)

    2 years, 4 months ago

    Greetings kebbiieeee,

    Thank you for reaching out and bringing this to our attention. 

    We appreciate your proactive approach in discussing any concerns with us before writing any negative reviews.

    It’s important to note that WP File Manager is a plugin, not an admin user account; File Manager doesn’t grant us remote access to users’ websites.

    We want to assure you that, as a strict policy, we do not log in to our users’ websites. Our standard practice involves assisting users through debug logs and screenshots to address concerns and troubleshoot effectively.

    User Security is of utmost importance to us. Please share the details of this issue on the support email [email protected] to resolve it on the highest priority.

    Regards,
    WP File Manager Support Team

Viewing 1 replies (of 1 total)

The topic ‘Unknown activity from same location as developer.’ is closed to new replies.