Unknown error?

  • Resolved xtjoty

    (@xtjoty)


    6 years, 5 months ago

    I’ve been battling with my checkout for over a month now. All of my orders are failing. At first it was partially because of a force SSL issue (my toggle for it doesn’t exist apparently), and I thought that the SSL was my only problem.
    Now, upon trying to checkout I get a notification at the top of my screen saying “Error: Unable to complete your transaction with square due to some issue. For now you can try some other payment method or try again later.”. And when I check the actual failed order, it tells me the error is unknown.
    Will someone please help me before I just give up and start from scratch.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WPExperts.io

    (@wpexpertsio)

    6 years, 4 months ago

    Hi @xtjoty,

    With the help of chrome developer tools we have determined that you haven’t defined the location in the plugin settings. Please re authenticate your square account, set a location then try a test order. If it still fails then we might have to login to your site to find out the issue. We are not allowed to share our contact details here. You will be able to get our support email from our site.

    Thanks.

Viewing 1 replies (of 1 total)

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