Unknown error

  • Resolved billy44

    (@billy44)


    1 week, 1 day ago

    Hello Webtoffee team,

    I have an issue, when I select an export model in the dropdown menu I have this message “An unknown error has occurred! Refer to our troubleshooting guide for assistance.”

    Plugin is updated, current version is 2.7.2
    Could you please help me out?

    Thank you.
    Kind regards,
    Valentin

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    1 week, 1 day ago

    Hi @billy44,

    Thank you for reaching out.

    Could you please share a screenshot of the error you are encountering? This will help us better understand the issue.

    Also, kindly check if there are any WooCommerce fatal error logs generated and share them with us if available. You can find this under WooCommerce → Status → Logs.

Viewing 1 replies (of 1 total)

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