Unknown Error (code: Invalid JSON response).

Resolved nicepopoje
(@nicepopoje)

6 years, 4 months ago

Hello, i used sitekit without errors for long time but had hosting issues and deactivated all plugins. i activated it again and now i get this problem whenever i try to authenticate

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Renee Johnson
(@reneesoffice)

6 years, 4 months ago

@nicepopoje thanks for opening a topic.

1) Are you able to check for any browser console errors when this occurs?

2) Could you try reinstalling (deactivate, delete, reinstall) Site Kit anew and going through the setup process? Please let us know if you’re able to complete it.
Thread Starter nicepopoje
(@nicepopoje)

6 years, 4 months ago
i already reinstalled many times but didnt work.

here are errors when i choose google acc:
https://i.imgur.com/GoPKF1x.png

here are the console notifications during further authorizing:
https://i.imgur.com/r4OJKnz.png

and when im on my blog and the error is visible:
https://i.imgur.com/HVY9ZUA.png
- This reply was modified 6 years, 4 months ago by nicepopoje.
Plugin Support James Osborne
(@jamesosborne)

6 years, 4 months ago

@nicepopoje Thanks for the screenshots. Can you attempt setup using an alternate browser and incognito mode?

If the above fails to resolve your issue please share your Site Health information and we can see if we can identify anything which may be impacting setup.

Plugin Support James Osborne
(@jamesosborne)

6 years, 4 months ago

@nicepopoje Just following you to check whether you are encountering the same issue with Site Kit setup after checking from an alternate browser and incognito?

If the issue remains please share your Site Health information and we can see if we’re able to identify anything.

Plugin Support James Osborne
(@jamesosborne)

6 years, 2 months ago

@nicepopoje As we didn’t receive a response I will mark this as resolved. Feel free to open a new support topic if you continue to encounter issues.

Viewing 5 replies - 1 through 5 (of 5 total)

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