@boomtchik
first update again GEOIP database in admin.php?page=wps_settings_page [external tab].
then check exist files GeoLite2-Country.mmdb and GeoLite2-City.mmdb in
wp-content\uploads\wp-statistics folder in your host.
I updated again the GEOIP databases
I checked if the files exist, they are present
but I still have the same issue, unknown with same IP
@mehrshaddarzi
Like you stated on another post, I deleted geoip and country files in /content/uploads/statistics/
then I reactivated both, but geoip can’t be enabled, and the file in uploads/statistics is not present! I checked 3 times, but still the same issue. Please fix this.
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This reply was modified 7 years, 3 months ago by
boomtchik.
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This reply was modified 7 years, 3 months ago by
boomtchik.
I have the exactly same issue. Please help!