• Resolved smhughey

    (@smhughey)


    The unread topic count is always 1, even if I have more than one unread topic.

    The page I need help with: [log in to see the link]

Viewing 13 replies - 1 through 13 (of 13 total)
  • Plugin Author Robin W

    (@robin-w)

    ok, I can’t see that as I am not a logged in member

    Is it just this view – or everywhere ?

    Thread Starter smhughey

    (@smhughey)

    It does it everywhere. Biography has two unread post but shows only 1.

    Use the following to login:

    test
    yx#Oacroz@VKF!SnL0Phwbd0

    Plugin Author Robin W

    (@robin-w)

    ok, I can see that, has it always happened, just started happening, only just installed plugin ?

    Thread Starter smhughey

    (@smhughey)

    I installed the plugin last week. Enjoying it. It happened from the beginning.

    Plugin Author Robin W

    (@robin-w)

    ok, works on my test site – it could be a theme or plugin issue

    Themes

    As a test switch to a default theme such as twentytwenty, and see if this fixes.

    Plugins

    If that doesn’t work, also deactivate all plugins apart from bbpress and see if this fixes. if it does, re-enable one at a time to see which is causing the error.

    If you cannot do this to your site (say because it is live) then use the ‘troubleshooting’ features of this plugin to let you test without affecting other users

    https://en-gb.ww.wp.xz.cn/plugins/health-check/

    Then come back

    Thread Starter smhughey

    (@smhughey)

    Plugins not the problem

    Theme not the problem

    Health check is good with only one recommendation; PHP upgrade. Might be the problem but I just don’t see how since everything else is working.

    Plugin Author Robin W

    (@robin-w)

    ok, I’m on holiday at the moment, with limited access.

    it is possible (and equally may not be !!) that it might be a php compare issue, so try upgrading and come back if you still have a problem

    Plugin Author Robin W

    (@robin-w)

    is it just the number, or are the unread/read icon wrong as well?

    Thread Starter smhughey

    (@smhughey)

    Only the number.

    Plugin Author Robin W

    (@robin-w)

    thanks – I’ll take a look when I’m back from holiday -I’m back on the 28th Feb, if I haven’t responded a week after that, do please post here again to remind me šŸ™‚

    Plugin Author Robin W

    (@robin-w)

    ok, now back from holiday

    that view ( https://reformedreader.org/forum/?bbp_view=popular) is just a view of topics, which doesn’t display numbers (on my test site).

    I cannot replicate this for my test site.

    Can you confirm you still have the issue?

    Thread Starter smhughey

    (@smhughey)

    Welcome back. Hope you had a restful time away. Still the same issue but it’s ok. Not a big concern. If you ever come across a fix just let me know.

    Plugin Author Robin W

    (@robin-w)

    I can do a fix, but need to be able to replicate the issue – which at the moment I can’t šŸ™‚

Viewing 13 replies - 1 through 13 (of 13 total)

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