It may be due to stripe not supporting such card type
Thanks
It was just a Visa debit card which is definitely supported, I checked using my own Visa debit card. Stripe Support don’t see it in their logs either so I think it was stopped by the plugin. Does that error message mean anything to you?
aCannot accepted unregistered card
This messege seems to come from stripe I don’t have it anywhere on my plugin
Can you provide me screenshot ?
Don’t have a screenshot unfortunately. I just saw the customers order as “pending” for sometime and mail her to ask her if she had a problem paying and thats what she told me. Trying to recreate it on my end now, will let you know if I find anything else. Thanks
Merchant does not support accepting in Unknown –
Can be error in some case where I am determining a card type via php code so if my code is not able to identify the card type it will be unknown.
It seems it was stopped here so I might need to rethink on algorithm that is determining card type however it went passed for all sort of test cards still o will check this can only be reason
Did you checked order notes In this case ?
Having the same issue with a returning customer using her Visa card. She had previously placed an order last week with now issues and today she is now getting your error message: Merchant does not support accepting in Unknown
It would be great to have this resolved sooner then later so any help would be great, thanks.
I have a code on a plugin to identify the card type I will let you know in a day what part of code to remove so that part is not called its issue due to that part of code so it’s better to remove get card type function
Give me a day to fix it on code level
@coffeemugger Comment out line 361 to 371 ie following lines
$cardtype = $this->get_card_type(sanitize_text_field(str_replace(' ','',$_POST['stripe-card-number'])));
if(!in_array($cardtype ,$this->stripe_cardtypes ))
{
wc_add_notice('Merchant do not support accepting in '.$cardtype, $notice_type = 'error' );
return array (
'result' => 'success',
'redirect' => WC()->cart->get_checkout_url(),
);
die;
}
i think your card details are not reaching the stripe gateway plugin did you change the theme before and after your client having issues ?
Thanks I ended up having to go in a different direction with another plugin.
Thanks
Chris
