Unresolved Always Says Zero

  • Resolved Mitchell Bennis

    (@eemitch)


    4 years, 5 months ago

    My Unresolved tickets (under Filter, upper-right) always says zero, even tho I have a number of tickets not closed. How do I mark a ticket “Resolved”? I can find no input for that.

    The page I need help with: [log in to see the link]

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  • Plugin Contributor Nikhil G

    (@nsgawli)

    4 years, 5 months ago

    Hello,

    Please go to Support > Ticket List > More Settings > Agent View > Unresolved Statuses and select the statuses you want to add in the unresolved filter.

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