Unresolved resolved

  • Resolved Liam

    (@iamliam)


    4 years, 9 months ago

    Due to my slow responses, an unresolved post has been marked as resolved. I still require assistance with this issue, should I start a new post or is there a way to revoke the revolved status?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Michael Tiña

    (@mikes41720)

    4 years, 9 months ago

    Hi @iamliam

    Yes, we close topics after around 7 days or 1 week if there is no activity or response from the original poster.

    If you still have the same issue or concern, you can go back to that particular forum topic and re-open it with your next response. There should be an option to reopen the topic and mark it as ‘not resolved’. We’ll then check on your concern there and try our best to resolve it accordingly.

    Thanks!

    devnihil

    (@devnihil)

    4 years, 8 months ago

    We are going ahead and marking this issue as resolved due to inactivity. If you require any further assistance please create a new issue.

Viewing 2 replies - 1 through 2 (of 2 total)

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