• Resolved mrwries

    (@mrwries)


    Hello,

    When I activate Complianz on the web that I administer, I have a problem with the height of the header changing when clicking on menu items (as shown in the video here or images bellow). Please does anyone have any idea what could be causing this behavior and how to solve it?

    Thanks a lot.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Jarno Vos

    (@jarnovos)

    Hi @mrwries,

    I see that the plugin is currently disabled, so I haven’t been able to take a look at the behavior yet & what it might be related to.

    If you re-enable the plugin we would be glad to take a look.

    Kind regards, Jarno

    Thread Starter mrwries

    (@mrwries)

    Hello Jarno, the plugin has been enabled again. Thank you kindly for looking into my issue.

    Plugin Contributor Jarno Vos

    (@jarnovos)

    Hi @mrwries,

    It seems to happen with ?cmplz_safe_mode=1 appended to the URL as well (i.e. when Complianz isn’t blocking anything), so I’m not quite sure how Complianz could be the cause of this behavior.

    Something you can try is to add the following CSS under Appearance -> Customize -> Additional CSS, as this seems to prevent the behavior:

    body {display:revert;}

    But as this is not Complianz-specific CSS, you have to check that this doesn’t have any unintended effects elsewhere on the site. Otherwise it might be best to reach out to the developer of your theme to figure out how to prevent this.

    Kind regards, Jarno

    Thread Starter mrwries

    (@mrwries)

    Ok, thanks a lot, I’ll try.

Viewing 4 replies - 1 through 4 (of 4 total)

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