Unsubscribe Link Does Not Work

  • ehong33234

    (@ehong33234)


    7 years, 9 months ago

    Great plugin but no matter what I try, the unsubscribe link in the email sent doesn’t work. I added your shortcode {{cart.unsubscribe}} to the email template but when clicked in the actual email, it does nothing. I tried it to different email providers (gmail, aol, yahoo, etc.,) and on different browsers (chrome, safari, etc) and there is no action.

    I tried right click > open link in new tab, on the Unsubscribe link in the email and it just opens the email program in the new tab.

    I am using the most recent version of WordPress, Woocommerce, and your plugin.

    Help please, thank you.

    • This topic was modified 7 years, 9 months ago by ehong33234.
Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor chetnapatel

    (@chetnapatel)

    7 years, 9 months ago

    Hi,

    Can you please provide us URL of your website? I will abandon a cart on your site and check in the abandoned cart reminder email.

    Regards,
    Chetna Bhutka

    Thread Starter ehong33234

    (@ehong33234)

    7 years, 9 months ago

    Hi Chetna, thank you for the help. Please visit here: https://drinklava.com/

    Plugin Contributor chetnapatel

    (@chetnapatel)

    7 years, 9 months ago

    Hi @ehong33234,

    Thank you for sharing URL of your site.

    I have abandoned a cart on your website and inform you about unsubscribe link once I will receive the abandoned cart reminder email.

    Here is the screenshot of it: https://screenshots.firefox.com/yiaLBUBLztnULfKS/drinklava.com

    Can you please share with us HTML code from “Text” mode of Email Body section of Edit Email Template page?

    Regards,
    Chetna Bhutka

    Thread Starter ehong33234

    (@ehong33234)

    7 years, 9 months ago

    I will email it to you now. Please delete the screenshot link in your post here, thanks.

    Plugin Contributor chetnapatel

    (@chetnapatel)

    7 years, 9 months ago

    Hi,

    We are sorry, but we cannot delete the screenshot from above post. As WordPress do allow to modify the post within hour.

    I have received your email and I will get back to you via email.

    Regards,
    Chetna Bhutka

    Plugin Contributor chetnapatel

    (@chetnapatel)

    7 years, 9 months ago

    Hi @jdembowski,

    Request on editing or deleting my error post.

    The client do not want to show their website details here. I have included screenshot in my second forum post which has the URL of the client’s website.

    So, can you please edit that post and remove the link of website or screenshot link from my post?

    Thank you for your help.

    Regards,
    Chetna Bhutka

    Plugin Contributor chetnapatel

    (@chetnapatel)

    7 years, 8 months ago

    @jdembowski

    Hi,

    Request on editing or deleting my error post.

    The client do not want to show their website details here. I have included screenshot in my second forum post which has the URL of the client’s website.

    So, can you please edit that post and remove the link of website or screenshot link from my post?

    Thank you for your help.

    Regards,
    Chetna Bhutka

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    7 years, 8 months ago

    Unless it is a extreme case such as threat of physical harm or something along those lines, posts and topics are not edited.

    https://ww.wp.xz.cn/support/guidelines/#deleting-editing-posts

    Search engine hits are never considered extreme and the posts will not be edited or removed.

Viewing 8 replies - 1 through 8 (of 8 total)

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