What I’ve seen is the link to click on is something like this:
https://website.com/cart-step/checkout-page?wcf_ac_token=d2NmX3Nlc3Npb25faWQ9ZGZlMzEwODE5NGFlNDhkNmIzOTlkMjUzNzQ4ZDhlZDUmd2NmX3ByZXZpZXdfZW1haWw9MA%3D%3D&unsubscribe=true
So why are they taken to the checkout page and not to a page of our choosing to let them know they unsubscribed?
And how do I know they unsubscribed – is there an indication anywhere?
Hello there,
Thank you for reaching out to us.
If you see the unsubscribe link, there is one parameter, ‘unsubscribe=true’, which actually unsubscribes the user from sending the recovery email for that session and shows the message instead of the checkout form.
Here is the screenshot: https://share.getcloudapp.com/E0uAYKeJ
If any user has unsubscribed, then the Unsubscribed tag will be added in the details report.
Please see here: https://share.bsf.io/Kou4d75r
Let us know if you have any questions.
I’m guessing this doesn’t work with a test mail. That might have been the problem.
Thank you, that answers it!
Hello,
If you check the test email, it might not work as there is no abandoned cart for the test email.
Have a great day.
