@tigweb
The form on that page is redirected after submission to here:
http://www.tigers.asn.au/club-news/
Only that page does not contain any of the Subscribe2 code in order to process the input.
In order to over ride the default redirect you could add an ‘id’ parameter to the shortcode specifying the page ID number (3022 in this case):
[subscribe2 hide='subscribe' id='3022']
Thread Starter
TigWeb
(@tigweb)
@mattyrob
Thanks for that the ID got the process rolling and the unsubscribe email was sent. When we clicked on the link it returned the news page again it changed all the news headings to “Unsubscription Confirmation”. If you click on the links it opens the news story. This is bizarre.
Here is the link that confirms the unsubscribe.
http://www.tigers.asn.au/?s2=04dfbab1bcd53c4406b3df178d3c6f792379
P.S. the email was unsubscribed.
@tigweb
Check what default page you are using for Subscribe2 in Subscribe2 > Settings under the Appearance tab. I suspect you have deleted a previously created page.
Thread Starter
TigWeb
(@tigweb)
@mattyrob
The default page is the news page where all the posts are posted. http://www.tigers.asn.au/club-news/
I assumed this page was to be set at the page where the post are posted for the emails to work?
@tigweb
Unfortunately your assumption was incorrect. You need to create (or use an existing) WordPress page to handle subscription and unsubscription requests and that page needs to contain the Subscribe2 shortcode. Check the installation instructions for more details:
https://ww.wp.xz.cn/plugins/subscribe2/installation/
Thread Starter
TigWeb
(@tigweb)
@mattyrob
Thanks. All good now I created another page and the unsubscribe process works. Thanks for pointing me in the right direction 🙂
