unusual issue

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  • Plugin Support MixHa

    (@mixha)

    2 years, 11 months ago

    Hello @affanshaikh7 ,

    It seems that there is an error with the backup file, it is invalid. Please make a new backup with the following settings and use it for the migration:

    Go to “Other options” section

    1. Change backup method: https://prnt.sc/1s1ofpa
    2. Disable PHP CLI checking: https://prnt.sc/1sljr31
    3. Save “Other options” section
    4. Force stop both processes: https://prnt.sc/1trv1tm

    When you do that, try to run your backup once again.

    Let me know if that worked for you 🙂
    Thank you!

    Plugin Support MixHa

    (@mixha)

    2 years, 11 months ago

    Hey @affanshaikh7 ,

    We haven’t heard from you since, so I’ll assume that the issue is resolved and will close this support ticket. If you face any new issues, please feel free to open a new ticket.

    Kind regards

Viewing 2 replies - 1 through 2 (of 2 total)

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