Update 2.3.8 ReviewX dashboard not accessible

  • SafetyNet-John

    (@hooter)


    2 days, 23 hours ago

    After update to 2.3.8 ReviewX dashboard is no longer accessible. The synchronization banner pops up and remains stuck on 0%

    I’ve let it run for hours and no change.

    WordPress: 6.9.4

    Woocommerce: 10.6.2

    PHP: 8.2.30

    Database: 10.6.25-MariaDB

Viewing 2 replies - 1 through 2 (of 2 total)
  • MD. MAHAMUDUL HASAN

    (@mahamuduldev)

    2 days, 20 hours ago

    Hi @hooter ,

    Thank you for reporting the issue. We understand how frustrating it can be when the dashboard becomes inaccessible and the synchronization gets stuck.

    To properly investigate and resolve this, we’ll need to review your specific setup and environment. Since we currently don’t have access to your site details, logs, or configuration, it would be best to continue this through our dedicated support channel.

    Please reach out to our support team here:
    👉 http://reviewx.io/support/

    Once you submit a request with your site information, our team will review the issue and assist you in resolving it as quickly as possible.

    Thank you for your patience and cooperation.

    Best Regards,
    Mahamudul

    Thread Starter SafetyNet-John

    (@hooter)

    2 days, 18 hours ago

    Thank you Mahamudul @mahamuduldev

    I have submitted a support request at http://reviewx.io/support/

Viewing 2 replies - 1 through 2 (of 2 total)

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