update 3.3.4
-
cant upload anything after update to 3.3.4, had to roll back
-
Where are you uploading from? Any other details you can provide here?
Could you also please provide your Site Health information to help us determine what might be causing this problem? To get that, you can go to your WordPress dashboard area and go to: Tools > Site Health > Info, then Press the “Copy site info to clipboard” button, and paste the results here.
Hi, sorry short info, i was in a hurry.
I was uploading som images to a gallery on a page when i noticed that it was extremly slow and som images were ignored. I got the json error message and i also could not save changes in a page. I then rolled back to 3.3.3 and everything worked as usual.
WordPress is in a .htaccess password protected folder.
Here is the health-dump
` wp-core
version: 6.8.2
site_language: en_US
user_language: en_US
timezone: +01:00
permalink: /%postname%/
https_status: true
multisite: false
user_registration: 0
blog_public: 0
default_comment_status: open
environment_type: production
user_count: 1
dotorg_communication: true wp-paths-sizes
wordpress_path: /customers/a/9/c/c6hm5uwsk/webroots/bac4deee/arkiv
wordpress_size: 62.46 MB (65492345 bytes)
uploads_path: /customers/a/9/c/c6hm5uwsk/webroots/bac4deee/arkiv/wp-content/uploads
uploads_size: 996.65 MB (1045063263 bytes)
themes_path: /customers/a/9/c/c6hm5uwsk/webroots/bac4deee/arkiv/wp-content/themes
themes_size: 16.10 MB (16880805 bytes)
plugins_path: /customers/a/9/c/c6hm5uwsk/webroots/bac4deee/arkiv/wp-content/plugins
plugins_size: 27.16 MB (28484007 bytes)
fonts_path: /customers/a/9/c/c6hm5uwsk/webroots/bac4deee/arkiv/wp-content/uploads/fonts
fonts_size: directory not found
database_size: 7.84 MB (8224768 bytes)
total_size: 1.08 GB (1164145188 bytes) wp-active-theme
name: Twenty Twenty-Three Custom (twentytwentythree-custom)
version: 1.3
author: the WordPress team customized by Nano studio
author_website: (undefined)
parent_theme: none
theme_features: core-block-patterns, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, widgets-block-editor, block-templates
theme_path: /customers/a/9/c/c6hm5uwsk/webroots/bac4deee/arkiv/wp-content/themes/twentytwentythree-custom
auto_update: Disabled wp-themes-inactive (3)
Twenty Twenty-Five: version: 1.3, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Four: version: 1.3, author: the WordPress team, Auto-updates disabled
Twenty Twenty-Three: version: 1.6, author: the WordPress team, Auto-updates disabled wp-plugins-active (5)
Create Block Theme: version: 2.7.0, author: ww.wp.xz.cn, Auto-updates disabled
GenerateBlocks: version: 2.1.1, author: Tom Usborne, Auto-updates disabled
Lightbox for Gallery & Image Block: version: 1.16, author: Johannes Kinast [email protected], Auto-updates disabled
Pods - Custom Content Types and Fields: version: 3.3.3, author: Pods Framework Team (latest version: 3.3.4), Auto-updates disabled
WPCode Lite: version: 2.3.0, author: WPCode, Auto-updates disabled wp-plugins-inactive (4)
Akismet Anti-spam: Spam Protection: version: 5.5, author: Automattic - Anti-spam Team, Auto-updates disabled
All-in-One WP Migration and Backup: version: 7.99, author: ServMask, Auto-updates disabled
Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled
Password Protected: version: 2.7.11, author: Password Protected, Auto-updates disabled wp-media
image_editor: WP_Image_Editor_Imagick
imagick_module_version: 1691
imagemagick_version: ImageMagick 6.9.11-60 Q16 x86_64 2021-01-25 https://imagemagick.org
imagick_version: 3.7.0
file_uploads: 1
post_max_size: 256M
upload_max_filesize: 256M
max_effective_size: 256 MB
max_file_uploads: 20
imagick_limits:
imagick::RESOURCETYPE_AREA: 122 MB
imagick::RESOURCETYPE_DISK: 1073741824
imagick::RESOURCETYPE_FILE: 192
imagick::RESOURCETYPE_MAP: 512 MB
imagick::RESOURCETYPE_MEMORY: 256 MB
imagick::RESOURCETYPE_THREAD: 1
imagick::RESOURCETYPE_TIME: 9.2233720368548E+18
imagemagick_file_formats: 3FR, 3G2, 3GP, AAI, AI, APNG, ART, ARW, AVI, AVIF, AVS, BGR, BGRA, BGRO, BIE, BMP, BMP2, BMP3, BRF, CAL, CALS, CANVAS, CAPTION, CIN, CIP, CLIP, CMYK, CMYKA, CR2, CR3, CRW, CUR, CUT, DATA, DCM, DCR, DCX, DDS, DFONT, DJVU, DNG, DOT, DPX, DXT1, DXT5, EPDF, EPI, EPS, EPS2, EPS3, EPSF, EPSI, EPT, EPT2, EPT3, ERF, EXR, FAX, FILE, FITS, FRACTAL, FTP, FTS, G3, G4, GIF, GIF87, GRADIENT, GRAY, GRAYA, GROUP4, GV, H, HALD, HDR, HEIC, HISTOGRAM, HRZ, HTM, HTML, HTTP, HTTPS, ICB, ICO, ICON, IIQ, INFO, INLINE, IPL, ISOBRL, ISOBRL6, J2C, J2K, JBG, JBIG, JNG, JNX, JP2, JPC, JPE, JPEG, JPG, JPM, JPS, JPT, JSON, K25, KDC, LABEL, M2V, M4V, MAC, MAGICK, MAP, MASK, MAT, MATTE, MEF, MIFF, MKV, MNG, MONO, MOV, MP4, MPC, MPG, MRW, MSL, MSVG, MTV, MVG, NEF, NRW, NULL, ORF, OTB, OTF, PAL, PALM, PAM, PANGO, PATTERN, PBM, PCD, PCDS, PCL, PCT, PCX, PDB, PDF, PDFA, PEF, PES, PFA, PFB, PFM, PGM, PGX, PICON, PICT, PIX, PJPEG, PLASMA, PNG, PNG00, PNG24, PNG32, PNG48, PNG64, PNG8, PNM, POCKETMOD, PPM, PREVIEW, PS, PS2, PS3, PSB, PSD, PTIF, PWP, RADIAL-GRADIENT, RAF, RAS, RAW, RGB, RGBA, RGBO, RGF, RLA, RLE, RMF, RW2, SCR, SCT, SFW, SGI, SHTML, SIX, SIXEL, SPARSE-COLOR, SR2, SRF, STEGANO, SUN, SVG, SVGZ, TEXT, TGA, THUMBNAIL, TIFF, TIFF64, TILE, TIM, TTC, TTF, TXT, UBRL, UBRL6, UIL, UYVY, VDA, VICAR, VID, VIDEO, VIFF, VIPS, VST, WBMP, WEBM, WEBP, WMF, WMV, WMZ, WPG, X, X3F, XBM, XC, XCF, XPM, XPS, XV, XWD, YCbCr, YCbCrA, YUV
gd_version: bundled (2.1.0 compatible)
gd_formats: GIF, JPEG, PNG, WebP, BMP, XPM
ghostscript_version: unknown wp-server
server_architecture: Linux 6.8.0-60-generic x86_64
httpd_software: Apache
php_version: 8.3.20 64bit
php_sapi: cgi-fcgi
max_input_variables: 5000
time_limit: 300
memory_limit: 1000000000
max_input_time: 60
upload_max_filesize: 256M
php_post_max_size: 256M
curl_version: 7.81.0 OpenSSL/3.0.2
suhosin: false
imagick_availability: true
pretty_permalinks: true
htaccess_extra_rules: true
static_robotstxt_file: false
current: 2025-09-29T14:56:35+00:00
utc-time: Monday, 29-Sep-25 14:56:35 UTC
server-time: 2025-09-29T15:56:34+01:00 wp-database
extension: mysqli
server_version: 10.6.23-MariaDB-ubu2204
client_version: mysqlnd 8.3.20
max_allowed_packet: 1073741824
max_connections: 2048 wp-constants
WP_HOME: undefined
WP_SITEURL: undefined
WP_CONTENT_DIR: /customers/a/9/c/c6hm5uwsk/webroots/bac4deee/arkiv/wp-content
WP_PLUGIN_DIR: /customers/a/9/c/c6hm5uwsk/webroots/bac4deee/arkiv/wp-content/plugins
WP_MEMORY_LIMIT: 40M
WP_MAX_MEMORY_LIMIT: 1000000000
WP_DEBUG: false
WP_DEBUG_DISPLAY: true
WP_DEBUG_LOG: false
SCRIPT_DEBUG: false
WP_CACHE: false
CONCATENATE_SCRIPTS: undefined
COMPRESS_SCRIPTS: undefined
COMPRESS_CSS: undefined
WP_ENVIRONMENT_TYPE: undefined
WP_DEVELOPMENT_MODE: undefined
DB_CHARSET: utf8
DB_COLLATE: undefined wp-filesystem
wordpress: writable
wp-content: writable
uploads: writable
plugins: writable
themes: writable
fonts: does not exist pods
pods-version: 3.3.3
pods-first-version: 3.0.6
pods-last-version: 3.3.3
pods-server-software: Apache
pods-user-agent: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/140.0.0.0 Safari/537.36
pods-session-save-path: undefined
pods-session-save-path-exists: No
pods-session-save-path-writable: No
pods-session-max-lifetime: 1440
pods-opcode-cache-apc: No
pods-opcode-cache-memcached: No
pods-opcode-cache-opcache: Yes
pods-opcode-cache-redis: No
pods-object-cache-apc: No
pods-object-cache-apcu: No
pods-object-cache-memcache: No
pods-object-cache-memcached: No
pods-object-cache-redis: No
pods-memory-current-usage: 5.985M / 40M
pods-memory-current-usage-real: 8.000M
pods-network-wide: No
pods-install-location: /wp-content/plugins/pods/
pods-developer: No
pods-tableless-mode: No
pods-relationship-table-enabled: Yes
pods-relationship-table-status: 29
pods-light-mode: No
pods-strict: No
pods-allow-deprecated: Yes
pods-api-cache: Yes
pods-shortcode-allow-evaluate-tags: No
pods-can-use-sessions: No
pods-settings-types_only: Enable [types_only=0]
pods-settings-watch_changed_fields: Disable [watch_changed_fields=0]
pods-settings-metadata_integration: Disable [metadata_integration=0]
pods-settings-metadata_override_get: Disable [metadata_override_get=0]
pods-settings-register_meta_integration: Disable [register_meta_integration=0]
pods-settings-media_modal_fields: Enable [media_modal_fields=0]
pods-settings-session_auto_start: Disable [session_auto_start=0]
pods-settings-dynamic_features_allow: Enable [dynamic_features_allow=1]
pods-settings-dynamic_features_enabled: Display and Form [dynamic_features_enabled=display,form]
pods-settings-show_access_restricted_messages: Disable [show_access_restricted_messages=0]
pods-settings-show_access_admin_notices: Enable [show_access_admin_notices=1]
pods-settings-dynamic_features_allow_sql_clauses: Restricted [dynamic_features_allow_sql_clauses=simple]
pods-settings-display_callbacks: Restricted [display_callbacks=restricted]
pods-settings-display_callbacks_allowed: esc_attr,esc_htmlPods 3.3.4 didn’t include any major changes there but I will do some testing to see if there’s anything that could explain this.
Thank you, i’m amazied by your quick support. I rellaly like the plug-in. Personally i’m fine with 3.3.3 but i thought you should know.
If it’s possible to reproduce the issue, the specific JSON error message given may help narrow it down.
Sometimes a more detailed error message will display if
define( 'WP_DEBUG', false );is changed todefine( 'WP_DEBUG', true );inwp-config.phpSometimes a more detailed error message will display if one opens the browser’s web inspector, then goes to the Network tab, then selects the most recent Network request after the form has been submitted (error in response to submitting the form).
If there is custom code installed via
WPCode Liteplugin or in the theme, etc., that could also cause an error.The error message was something like “not a valid JSON response”.
I installed the update in my local environment and i worked just fine so i guess it has to do with some server configuration, i resently moved the site to a new host.
I will give it a new try on the server soon.
Ok, so now I installed the update on the server, and guess what! Everything works.
My guess is that it had something to do with that the folder is passwordprotected and or some cashing.
Sorry for waisting your time.
/ Björn
The topic ‘update 3.3.4’ is closed to new replies.
