Hey Klaas,
Thank you for taking the time to leave a review. We’re genuinely sorry to hear that your experience with our support did not meet your expectations.
We strive to provide the best possible support and it’s disappointing to know we’ve fallen short in your case.
As we couldn’t find any previous support requests from your account on .org, we’re keen to understand and resolve the issues you’ve faced. Could you please provide us with more details about the challenges you encountered?
This will help us not only to assist you better but also to improve our support for everyone.
Thanks!