update asks for credentials

  • Resolved ivang69

    (@ivang69)


    2 years, 8 months ago

    After trying update i have pop-up window asking me for credentials.

    How to prcxeed?

    “Connection Information

    To perform the requested action, WordPress needs to access your web server. Please enter your FTP or SSH credentials to proceed. If you do not remember your credentials, you should contact your web host. Hostname FTP/SSH Username FTP/SSH Password This password will not be stored on the server.

    Connection

    Type

    FTP

    FTPS (SSL)

    SSH2

    “

    • This topic was modified 2 years, 8 months ago by ivang69.
Viewing 1 replies (of 1 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    2 years, 8 months ago

    Hello @ivang69

    Thank you for reaching out and I am happy to help!
    Just to confirm, you are getting this notification in the W3TC section? Did you start getting this after updating WP or W3 Total Cache?

    If your server is not configured to allow direct file writes. In this case, you’ll need to specify an alternate method so that WordPress can function properly. Your host may have disabled the Direct method for security reasons. In this case, you’ll need to use an alternate method such as FTP.

    This is why you may be getting this notification.
    If you don’t want to use FTP you have to add the following Line before /* That's all, stop editing! Happy publishing. */ in wp-config.php file.

    define( 'FS_METHOD', 'direct' );

    I would suggest reaching out to your hosting provider for more details.

    Thanks!

Viewing 1 replies (of 1 total)

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