Dear mrticklish,
Thank you for contacting us.
Will it be possible to ask you to provide the website link and the environment (Plugin, WordPress versions, browser and its version, device and OS) you have now for us to check?
In the case, if you do not want to publish the website link here, please, contact us directly on our website, which is Huge-IT.com or use this contact us form https://huge-it.com/contact-us/
Our website also has a live chat, which is available now. You can contact us through it as well.
Regards,
Cool. Just sent the message on your site.
Dear mrticklish,
Have you already received a reply from us? If no, please, check the spam folder as well.
If you do not see the email in the spam folder, please, mention the email subject for us to detect it.
Regards,
I have got an email reply. thanks
The issue seems to have resolved itself after a plugin update. Thanks
Dear mrticklish,
That is perfect! Thanks a lot for the updates.
If there is anything we can help you with, please, let us know.
Regards,