Hi,
Please send me a screenshot of the issue and a link to your page.
Hi,
Thank you for your reply! Unfortunately, my site is currently in Coming Soon mode so you will not be able to check it. However, I have recorded a video the issue. Please kindly check the issue via the video in the link below:
https://drive.google.com/file/d/1k6a1JLiDiOM6mX-k3eUIWGlEK6r0ZALv/view?usp=sharing
In case you need some of my system info, please kindly check below:
+ PHP version: 7.4.30 (Supports 64bit values)
+ PHP memory limit: 512M
+ Theme: Hello Elementor (Version 2.6.1)
+ WP version: 6.0.1
+ Elementor version: 3.7.0
FYI, 2 days ago I added a code into the functions.php file of the theme to disable right-click on the site. I don’t think this code cause any issue related to the Elementor “Update” button. but in case you need to know the code, please take a look at it as below:
/*Disable right click */
function disable_right_click() {
?>
<script>
jQuery(document).ready(function(){
jQuery(document).bind("contextmenu",function(e){
return false;
});
});
</script>
<?php
}
add_action('wp_footer', 'disable_right_click');
/*code ends */
Thank you and I’m looking forward to hearing from you soon!
Elya
-
This reply was modified 3 years, 9 months ago by
Jan Dembowski. Reason: Formatting
Hi,
I think I have found the issue. I notice that the Update button will stop working only when I use “Paste Style” option when editing the site. If I edit the site manually one by one without using the “Paste Style” option to speed up the process, the Update button would still work.
I think the newest version of Elementor 3.7.0 has caused this issue, which never happened in the past. Please kindly look into this product and fix this because I have heard that many people have the same issue as I do ever since this update.
Thank you for your help!
Best regards,
Elya
Hi,
I have been waiting for days but I don’t hear anything back from you. How is it going? Will Elementor resolve this problem soon or what should I do?
Hi,
To troubleshoot the issue please try this guideline:
Regenerate the CSS via Elementor > Tools > Regenerate CSS on your WordPress Dashboard. (Make sure to back up your site).
Clear all cache: your browser’s cache, other plugins’ cache, server cache (if possible).
If the issue persists, deactivate all plugins apart from Elementor. If this helps, reactivate them one by one to find the culprit.
If it didn’t help, switch your theme (temporarily) to a default WordPress theme such as Twenty Sixteen and see if it makes any difference.
From your WordPress dashboard, navigate to Elementor > Settings > Experiments. Change all of the experiments to Inactive. Click Save Changes.
Hi there,
Thank you for your instruction!
I have followed these steps and it does not help; however, I found out that Premium Addons for Elementor plugin is the culprit. I guess there’s some conflict between your codes and their codes after the new update.
I will contact them to see if they can help.
Thank you again for your help!
Elya
Hi,
Since the issue is caused when the plugin is activated, we have no control over coding for third-party plugins.
Glad to hear that you have found the culprit.
Hi,
I have notified the 3rd-party plugin and they have been able to resolved the issue.
Thank you again for the support and best wishes!
Elya
