The website has returned to normal, because wordpress automatically deleted the plugin after a failed update.
So I went to install the newer version and it’s says it’s still there, though not showing on the plugins page, but still the files are in the ftp.
Should I delete it from the FTP and then download again?
Plugin Author
AITpro
(@aitpro)
“Briefly unavailable for scheduled maintenance. Check back in a minute.”
This is a standard WordPress message that is displayed when upgrading WordPress itself (and maybe plugins now too). The maintenance message is displayed by using the .maintenance htaccess file that is added by WordPress to your website root folder during upgrades and then it is normally automatically deleted after the upgrade is finished/completed.
https://ww.wp.xz.cn/support/topic/get-rid-of-briefly-unavailable-for-scheduled-maintenance-check-back-in-a-minute?replies=2
If for some reason your site/server has intermittent connectivity problems or the server hiccups during an upgrade then the .maintenance htaccess file may still be in your website root folder and you would need to manually delete it. The bigger more important issue to look at would be the server connectivity issue/problem or “out of memory” issue/problem.
Yes, when WordPress displays a message that the “Destination folder already exists.” then you would use FTP or your web host control panel file manager and delete the /bulletproof-security/ plugin folder (or if this happened while upgrading another plugin then you would delete that plugin’s folder).
Once again the bigger more important issue/problem sounds like a server connectivity problem or “out of memory” problem. ie the server is losing connectivity intermittently or is out of memory. You should check your server logs and also contact your web host about this. It could be that something on the server is starting to fail, such as a hard drive or something else that needs to be looked at or repaired.
Or another more likely possibility is that you have a plugin installed that is using up all of your PHP server’s memory and resources so you should look into that as well. Your Server logs will have an error like “out of memory….” and show which plugin is using up all the PHP server memory.
FYI – I see that you have Wordfence installed from your thread history and Wordfence has the common known problem of using up all your PHP server’s memory and resources.
I’ll contact the hosting provider.
In the meantime to reinstall the plugin, should I use the ftp to make the htaccess file the default one again?
Thanks for the help
Plugin Author
AITpro
(@aitpro)
Nope, you would keep the secure htaccess file. The problem is not related to BPS and is either one of the 2 things I mentioned above – most likely it is an out of memory problem caused by Wordfence, which is a very common.
Deactivate Wordfence first. Then use FTP, delete the old /wp-content/plugins/bulletproof-security/ plugin folder and install the BPS plugin again using the WordPress Plugins >>> Add New plugin installer. By doing these steps you will keep all of your BPS database settings and will only be installing new BPS plugin files.
Plugin Author
AITpro
(@aitpro)
And speaking of memory you should have a PHP memory_limit directive setting of at least 128M. Once you get BPS reinstalled go to the BPS System Info page and post your PHP Actual Configuration Memory Limit. If you try to use Wordfence with anything less than 128M you are going to have lots of out of memory problems. 😉
Ok thanks again, BPS is re-installed and working well again! Spoke to my hosting provider too and they said they found some ‘node’ issues and got them fixed. That was the only issue they could find. This is what it says in the php system info:
PHP Version: 5.3.24
PHP Memory Usage: 4.3 MB
WordPress Admin Memory Limit: 256M
WordPress Base Memory Limit: 40M
PHP Actual Configuration Memory Limit: The Memory Limit value is not available from your Server.
With wordfence activated:
PHP Version: 5.3.24
PHP Memory Usage: 4.82 MB
WordPress Admin Memory Limit: 256M
WordPress Base Memory Limit: 40M
PHP Actual Configuration Memory Limit: The Memory Limit value is not available from your Server.
Thoughts?
Plugin Author
AITpro
(@aitpro)
“The Memory Limit value is not available from your Server.” Means that nothing is being returned by your server for this check:
get_cfg_var('memory_limit');
You can check your memory limit by creating a php file, adding this one line of code below in that file and uploading it to your website root folder. If you named the file example.php then you would use this URL to view your PHP server info: your-domain.com/example.php
<?php phpinfo(); ?>
If your memory limit is not at least 128M then contact your host to have them increase your memory limit to at least 128M.
The memory limit is 64M so I’ll get them to increase it!
Plugin Author
AITpro
(@aitpro)
Yep, the clues were pointing to a low memory limit setting being the most likely cause of the root problem. I think you will be very pleasantly surprised after the memory limit is increased to 128M. Overall site performance will be much better and you should not run into anymore problems when installing things. One last thing. Whatever you do – DO NOT use the Live Traffic feature in Wordfence – that feature will kill your website’s performance and use up all of your website’s memory. 😉
Plugin Author
AITpro
(@aitpro)
Delete the php file that you created and uploaded to your website after you are done with it. It is not a huge security risk to leave that file, but no point in making it easy for hackers to find clues about your PHP server.
Plugin Author
AITpro
(@aitpro)
Is the issue/problem resolved? Can this thread be resolved? If so, please resolve this thread. If not, please post any additional information.
Thread Start Date: 10-1-2014 to 10-2-2014
Current Date: 10-6-2014
Resolved:
Updated memory to 128M – Problem with updating BPS fixed.
If it is returned to 64M – Updating BPS results in wordpress displaying a maintenance mode or a ‘no data recieved page’ and an unexpected removal of the BPS plugin.
