Update causing AMP to stop triggering

  • Resolved joonsheungc

    (@joonsheungc)


    3 years, 8 months ago

    AMP view does not trigger after updating the siteground optimizer plugin. Not sure if anybody is facing the same issue.

    Also, is there a guide to resolving this matter?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Gergana Petrova

    (@gpetrova)

    3 years, 8 months ago

    Hello @joonsheungc,

    I have just tested AMP view on a test installation, using the latest version of SiteGround Optimizer plugin, 7.2.4, and was unable to recreate the reported issue.

    Could you please make sure you’re using this version, as it was released less than an hour ago and test one more time on your end?

    If the issue is still present – please provide us with the exact error you’re getting and steps on how we can recreate it on our end as well.

    Best Regards,
    Gergana Petrova

    Thread Starter joonsheungc

    (@joonsheungc)

    3 years, 7 months ago

    Hi Gergana,

    The issue still persists despite us updating the SiteGround Optimizer plugin, 7.2.4.

    I’ve just checked with AMP support and they suggested that we check if the plugin allows mobile caching or can we bypass caching for ?amp=1 query string.

    Support link: https://ww.wp.xz.cn/support/topic/amp-not-rendering-consistently-on-all-pages/#post-16089882

    For this purpose, do you have any guide?

    Thank you very much!

    Plugin Support Gergana Petrova

    (@gpetrova)

    3 years, 7 months ago

    Hello @joonsheungc,

    I have reviewed the AMP support’s topic post and tested the home page on my end – at the moment it is loading the desktop version, on desktop, correctly.

    We do have a filter for bypassing query strings, however it can be applied only for File Based caching, which is currently not active on your site.

    I am also unable to recreate the reported issue for your site. The AMP test is successful, you can check the results here.

    Could you please provide more details on the exact error/warning you’re getting as well as steps for us to recreate it. Alternatively – please submit a support ticket from your SiteGround’s Client Area, where our team can investigate in more details in case modifications on the site’s settings are needed.

    Best Regards,
    Gergana Petrova

    Plugin Support Gergana Petrova

    (@gpetrova)

    3 years, 7 months ago

    Hello @joonsheungc,

    Since we haven’t heard back from you in the past couple of days, we will be marking the topic as Resolved.

    I would like to mention once more, that the issue reported is not present on my end. We remain available and you will be able to post new replies to the topic, in case further assistances is needed.

    Best Regards,
    Gergana Petrova

Viewing 4 replies - 1 through 4 (of 4 total)

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